Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Cheryl De Los Reyes

Anaheim,CA

Summary

Strong customer service, team player, strong leader skills, goal oriented, strong time management skills, motivator

Overview

24
24
years of professional experience

Work History

Project Manager

Lava Partners
Costa Mesa, CA
08.2005 - Current
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with manufacturers to manage performance.

Customer Service Manager

Team Post-Op Inc
Santa Ana, CA
12.1998 - 08.2005
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.

Education

Bachelor of Science - Sociology

Cal State University, Fullerton
Fullerton, CA

Skills

  • Advanced problem solving
  • Project planning and development
  • Purchasing and Procurement
  • Budgeting and Forecasting

Timeline

Project Manager

Lava Partners
08.2005 - Current

Customer Service Manager

Team Post-Op Inc
12.1998 - 08.2005

Bachelor of Science - Sociology

Cal State University, Fullerton

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Cheryl De Los Reyes