CHERYL DREF
Southington,CT
Summary
Energetic and driven with knack for fostering positive customer experiences and team collaboration. Possesses solid understanding of sales strategies and inventory management, and adept in using POS systems. Committed to driving store success through exceptional service and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Fas Mart Convenience Stores
Bristol, CT
06.2025 - 09.2025
- Assisted in managing daily store operations, ensuring adherence to company policies and procedures.
- Trained and supported team members on customer service best practices and operational standards.
- Resolved customer complaints or concerns promptly
- Developed strong relationships with customers, vendors and suppliers
Cashier
BJ’s Wholesale Club
Southington, CT
09.2024 - 02.2025
- Provided exceptional customer service
- Handled cash, credit, or check transactions
- Cross-sold products and introduce new ones
- Resolved customer complaints
Cashier
Bj's Wholesale Club
Southington, CT
03.2024 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cash drawer accuracy through diligent monitoring and reconciliation practices.
- Assisted customers in locating products and offered suggestions to enhance their shopping experience.
Education
Associate of Science -
Middlesex Community College
Middletown, CT06-2000
Skills
- Staff training and development
- Store operations management
- Goal setting and achievement
- Cash handling proficiency
- Promotional planning
Certification
- Certified Assistant Manager, RTO
Timeline
Assistant Store Manager
Fas Mart Convenience Stores
06.2025 - 09.2025
Cashier
BJ’s Wholesale Club
09.2024 - 02.2025
Cashier
Bj's Wholesale Club
03.2024 - 12.2024
Associate of Science -
Middlesex Community College