Summary
Work History
Education
Skills
Timeline
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Cheryl Dunn

Phoenix,AZ

Summary

Dedicated professional with a 30+ year history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Meta Marketing Pro

Ttec / Meta
Phoenix, AZ
09.2019 - Current
  • Managed 125 Agency Accounts per quarter.
  • Analyzed sales and marketing data for improved strategies.
  • Managed sales and marketing strategies on major social media sites.
  • Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.

Small Business Sales Representative

GoDaddy.com LLC
Gilbert, AZ
03.2013 - 05.2015
  • Established close relationships with new small business prospects.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
  • Exceeded average of sales goals each year, thus receiving Luminary, award.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Customer Support Representative

GC Services / Apple
Mesa, Arizona
10.2012 - 08.2013
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Implemented systems and procedures to increase sales.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.

Education

Certificate - Medical Front Office

Lincoln Training Center
Sacramento, CA
06.1995

Some College (No Degree) - Computer Science

City College of San Francisco
San Francisco, CA

GED -

Young Community Developers
San Francisco, CA
09.1980

Skills

  • Social Media Digital Marketing
  • Promotions and Marketing Strategies
  • Performance Improvement Strategies
  • Advertising Campaigns
  • Working with Advertisers
  • Upselling Products and Services
  • Brand Marketing
  • Customer Needs Assessments
  • Computerized Maintenance Management Systems
  • Patient Admission
  • Health Insurance Industry Knowledge

Timeline

Meta Marketing Pro

Ttec / Meta
09.2019 - Current

Small Business Sales Representative

GoDaddy.com LLC
03.2013 - 05.2015

Customer Support Representative

GC Services / Apple
10.2012 - 08.2013

Certificate - Medical Front Office

Lincoln Training Center

Some College (No Degree) - Computer Science

City College of San Francisco

GED -

Young Community Developers

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Cheryl Dunn