Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sami Hassan

Frisco,Texas

Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated. Sophisticated Meta Marketing with background propelling company offerings and brand through focused strategies. Confident and smooth communicator when delivering presentations and maintaining client relationships. Focused when analyzing competitors and target market to determine unique selling proposition and maximize revenue.

Overview

6
6
years of professional experience

Work History

Meta Marketing Pro

Genpact
01.2021 - Current
  • Analyzed sales and marketing data for improved strategies.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
  • Managed digital projects from initial concept through final implementation and live monitoring.
  • Created social media content with innovative brand messaging to support new product launches.
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.

Cashier Food Prep

V3nom Cafe
11.2018 - 05.2019
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers
  • Calculated charges, issued table checks and collected payments from customers
  • Offered product samples, answered questions and suggested products
  • Emphasized fast, friendly customer service

Tech Sales Associate

Staples
10.2018 - 03.2019
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Collaborated with fellow sales team members to achieve group targets
  • Sold various products by explaining unique features and educating customers on proper application
  • Assisted customers by finding needed items and checking inventory for items at other locations
  • Processed orders through system and coordinated product deliveries
  • Worked as team member to provide highest level of service to customers
  • Held each team member accountable for achieving brand and performance goals
  • Maintained visually appealing and effective displays for the entire store
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Recommended [Product or Service] and explained features and costs to help customers make educated buying decisions.

Computer Helpdesk Technician

Sewanhaka High School
01.2017 - 02.2019
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Walked individuals through basic troubleshooting tasks.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Monitored systems in operation and quickly troubleshot errors.
  • Provided basic end-user troubleshooting and desktop support.

Education

High School Diploma -

Sewanhaka High School
Floral Park, NY

Bachelor of Science - Cybersecurity

Suny Canton
New York, NY
06.2024

Skills

  • Point of sale operations
  • Cash register operation
  • Organized
  • Excellent multi-tasker
  • High-energy attitude
  • Effective team player
  • Flexible schedule
  • Cash handling accuracy
  • MS Office proficient
  • Time management
  • Strong communication skills
  • Cheerful and energetic
  • Detail-oriented
  • Dependable and reliable
  • Competitor Research
  • Google Ads
  • Establishing Contacts
  • Credit Card Payments
  • Salesforce Software
  • Multi-Channel Campaigns
  • Budgeting and Expenditures
  • Social Media Digital Marketing
  • Budget Development
  • Social Media Activities
  • Upselling Products and Services
  • Client Base Retention
  • Account Servicing
  • System Configuration
  • Troubleshoot Instrumentation
  • Quality Assurance
  • Production Work

Accomplishments

  • Documented and resolved clients technical issues which led to good results for their ads.
  • Achieved facebook by introducing a technique for driving ads on a good feedback tasks.
  • Achieved high sufficient by completing the clients with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 12 in the development of Meta Marketing.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.

Languages

Urdu
Full Professional
Arabic
Limited Working

Timeline

Meta Marketing Pro

Genpact
01.2021 - Current

Cashier Food Prep

V3nom Cafe
11.2018 - 05.2019

Tech Sales Associate

Staples
10.2018 - 03.2019

Computer Helpdesk Technician

Sewanhaka High School
01.2017 - 02.2019

High School Diploma -

Sewanhaka High School

Bachelor of Science - Cybersecurity

Suny Canton
Sami Hassan