Cheryl Godley
Greenville,NC
Summary
Hardworking and reliable Case Management Discharge Coordinator with over eight years of experience working in case management in various roles. Solid ability in communication and the ability to coordinate safe discharges. Organized, proactive, and punctual with a team-oriented mentality.
Overview
22
22
years of professional experience
Work History
Case Management Discharge Navigator
ECU Health Medical Center
08.2021 - Current
- Clinical expert for staff within designated areas and provide a first-level consultant to address patient care placement issues, discharge barriers, etc.
- Serves as point of contact and expert resource for team members for processes related to coordination and authorization of post-acute services, skilled nursing facilities, assisted living facilities, post-discharged ambulance transfers, hospital to hospital transfers.
- Submits requests for authorization to payers for post-acute services and performs timely follow-up.
- Foster professional networks and relationships with service and resource providers to promote continuity and quality of client care.
- Monitor census daily to ensure appropriate, timely coordination of post-acute services and aligns interventions based on expected discharge dates and capacity needs.
Care Management & Utilization Review Coordinator
Vidant Medical Center
09.2015 - Current
- Coordinate referrals to specialists, hospitalizations, home health, inpatient hospice, and long term acute care and skilled nursing facilities.
- Implement best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Communicated with patients, ensuring that medical information was kept private.
- Arrange transportation and documented details of discharge transition plans.
- Assist in guiding new employees on Epic Healthcare system and responded quickly to questions, which improved understanding of job responsibilities.
- Obtain authorization for skilled nursing facilities, rehab, outpatient and Veterans services.
- Obtain authorization for skilled nursing facilities, rehab, outpatient and Veterans services.
Mental Health Technician
Vidant Medical Center
04.2004 - 09.2015
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Charted on each patient daily.
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
Site Supervisor
Pitt County Community Schools
10.2001 - 04.2004
- Supervised four staff and twenty to thirty school-age students.
- Prepared after-school enrichment activities for children to encourage student participation, including Arts & Crafts and physical activities.
- Maintained monthly financial records of staff and monies paid by parents.
- Tutored and assisted children in small groups of individuals to help them master assignments and reinforce learning concepts.
Education
Bachelor of Social Work - Social Work
Barton College
Wilson, NCAssociate of Applied Science - Human Services
Pitt Community College
Winterville, NCMaster of Social Work - Social Work
Walden University
Minneapolis, MN02.2023
Skills
- Documentation and control
- Microsoft Office
- Self-motivated professional
- Flexible & Adaptable
- Notary
- Multitasking
- Maintain software for post acute resources
- Coordinating Referrals
- Manage Cases
Timeline
Case Management Discharge Navigator
ECU Health Medical Center
08.2021 - Current
Care Management & Utilization Review Coordinator
Vidant Medical Center
09.2015 - Current
Mental Health Technician
Vidant Medical Center
04.2004 - 09.2015
Site Supervisor
Pitt County Community Schools
10.2001 - 04.2004
Bachelor of Social Work - Social Work
Barton College
Associate of Applied Science - Human Services
Pitt Community College
Master of Social Work - Social Work
Walden University
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