Cheryl Harris
Jackson,MS
Summary
Dynamic and results-driven professional with extensive experience at UPS, excelling in route navigation and customer service. Proven ability to enhance delivery efficiency and foster teamwork, while maintaining safety compliance. Recognized for implementing process improvements and training new drivers, ensuring high standards of professionalism and collaboration in fast-paced environments.
I was a crane operator, QA, stud gun operator, fitter-welder (C & B), and safety team Lead. I moved to Jackson, Ms in 2002 to start working at Nissan North America, Inc as a Residential Engineer for the Altima line. I was also a part of their Safety (SOS) Team.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Driver Service Provider
UPS
Ridgeland, MS
02.2020 - Current
- Navigated delivery routes efficiently to ensure timely package arrival.
- Inspected vehicles daily for safety and operational readiness.
- Managed package loading and unloading while adhering to safety protocols.
- Coordinated with team members to optimize delivery schedules and routes.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Implemented process improvements to enhance delivery efficiency and customer satisfaction.
- Assisted in training new drivers on company procedures and best practices.
- Demonstrated adaptability in managing changing delivery demands and priorities.
- Maintained accurate records of deliveries, pickups, and vehicle maintenance logs.
- Fostered positive team dynamics among fellow drivers by offering assistance as needed and sharing valuable tips from personal experiences.
- Assisted team drivers with meeting customer needs.
- Improved company reputation by addressing customer complaints promptly and professionally.
- Completed on-time deliveries by choosing best and most efficient routes.
- Assist coworkers as needed by helping with deliveries if requested by Supervisors.
Engineer Technician
Nissan North America, Inc.
Canton, Ms
02.2002 - 07.2018
- Interpreted blueprints and technical drawings to execute precise fitting tasks.
- Collaborated with cross-functional teams to enhance workflow efficiency and safety standards.
- Laid out, positioned, aligned and secured parts for welding and bolt-up.
- Measured, marked, cut, bored, fitted and installed various piping or structural components in accordance with blueprints and job specifications using hand and power tools.
- Supported a positive work environment by fostering collaboration, sharing knowledge, and assisting peers as needed.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
- Assisted in training new employees, sharing technical knowledge and best practices for efficient operations.
- Collaborated with engineering teams to troubleshoot technical issues and implement effective solutions.
- Actively participated in quality assurance audits ensuring that company standards met applicable regulations.
- Communicated effectively with multidisciplinary teams throughout all stages of project development from initial concept design until final implementation review meetings were held post-project completion for lessons learned discussions.
Education
Bachelor Of Administration - Business
Jackson State University
Jackson, Mississippi, MS05.2002
Associate Of Applied Business - Business Management
Mary Holmes College
West Point, Ms12.1996
Skills
- Decision-making
- Timely communication
- Equipment maintenance
- Conflict resolution
- Emergency response readiness
- Multitasking capacity
- Reliability
- Documentation skills
- Forklift operation
- Goal setting
Certification
I have been an OSHA trained and certified forklift/standup lift driver since 1997.
Accomplishments
I have 5 years of Safe Driving Awards from UPS. I helped our Ridgeland facility earn the best score for Lytx operations out of the entire state of Mississippi.
Timeline
Driver Service Provider
UPS
02.2020 - Current
Engineer Technician
Nissan North America, Inc.
02.2002 - 07.2018
Bachelor Of Administration - Business
Jackson State University
Associate Of Applied Business - Business Management
Mary Holmes College