Cheryl Healy
Naples,ME
Summary
Enthusiastic, retired service professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of service delivery and customer satisfaction and training in food service delivery and public transportation. Motivated to learn, grow and excel in school setting.
Overview
27
27
years of professional experience
Work History
Transit Bus Driver
Massachusetts Bay Transportation Authority
Boston, MA
06.1994 - 06.2009
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Maintained clean and neat shuttle for passenger comfort.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
School Bus Driver
Hingham Public Schools
Hingham, MA
09.1988 - 06.1994
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Massachusetts driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
School Cafeteria Worker
Hingham Public Schools
Hingham, MA
09.1988 - 06.1994
- Assisted cashiers with processing customer payments and documenting orders.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Massasoit Community College
Brockton, MA06.1964
High School Diploma -
South Boston High School
Dorchester, NE06.1963
Skills
- Vehicle Safety and Maintenance
- Communication and Interpersonal Skills
- Schedule Management
- Time, Mileage and Fuel Tracking
- Understanding Customer Needs
- Creative Problem Solving
- Courteous with Strong Service Mindset
- De-escalation Techniques
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Multitasking and Prioritization
- Patient and Empathetic
Timeline
Transit Bus Driver
Massachusetts Bay Transportation Authority
06.1994 - 06.2009
School Bus Driver
Hingham Public Schools
09.1988 - 06.1994
School Cafeteria Worker
Hingham Public Schools
09.1988 - 06.1994
Massasoit Community College
High School Diploma -
South Boston High School
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