Cheryl Hearn
Coxs Creek,KY
Summary
Hardworking nursing professional bringing 11 years of experience delivering exceptional care to medical-surgical and telemetry patients. Knowledgeable about HIPAA requirements/adherance, and skilled at maximizing patient comfort and safety while meeting cost control standards. Well-organized and forward-thinking in managing patient care. Looking for remote telephone triage position.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Staff Nurse
Flaget Memorial Hospital
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated family members and caregivers on patient care instructions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Managed patients recovering from medical or surgical procedures.
Registered Nurse
ULP GI MOTILITY CLINIC
08.2020 - 06.2024
- Triaging patients calling/coming into the clinic.
- Taking 50+ calls a day at times.
- Rooming patients.
- Sending refills and IV orders when ordered/appropriate.
- Entering prior authorizations/appeals.
- Working w/NJ tubes, removal and management.
- Visiting w/walk-in patients in need of help with their disease management.
- Getting input from physicians where needed.
- Answering in-basket messages from physicians and patients
- Working with temporary and permanent gastric stimulators.
- Teaching patients about their therapies including IVIG, lab results, procedure results
- Entering orders and sending to the appropriate facilities/departments.
- Running electrogastrographies (EGGs) during the temporary stimulator process.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Adjusting stimulator settings.
- Working with the endoscopy nurses at Jewish to educate the patients who just had their temporary stimulators placed.
- Removal of temporary stimulators.
- Epic experience.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
Visiting Nurse
Hosparus
09.2019 - 04.2020
- Working with the families of dying patients in the home
- Providing pain management
- Placing Foley/Macy catheters
- Teaching medication management to families/caregivers
- Working w/physicians to manage pain, medications
- Guiding patients/families through end-of-life care
- Easing the anxiety of the patients/families
- Pronouncing death w/proper disposal of medications, documentation and funeral home collection of bodies
Triage Nurse
BHMG Louisville Cardiology
11.2018 - 06.2019
- Triaging calls coming in
- Sending messages to providers and f/u w/patients when resolved
- Setting up patients to come into the mini-ER when needed
- Sending refills, order entry, setting up clinic appointments
- Epic experience
Floor Nurse Neurology Transitional Care
Baptist Health Louisville
06.2014 - 11.2018
- Caring for up to 5-patients teams
- Administering meds and complete care of patients, alone and along with the aides
- Working with the entire healthcare team, including therapies, for the recovery and care of the patients
- Discharging patients and working with planners to prepare post-discharge transportation, reporting to receive facilities if not home-bound
- Epic experience
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Utilized Epic to document nursing assessments, treatments, medications and discharge instructions.
- Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Various Positions
Rohm and Haas Company/Dow Chemical
10.1988 - 07.2009
- Worked in multiple positions, including Customer Service for Plastics Additives for 15+ years, then for 5 years on SAP rollouts as Manufacturing Team Lead.
- Worked w/people from all over the world, training and consulting
- Managing the database for manufacturing in the Supply Chain, trouble-shooting computer issues
- Investigating customer complaints, through to resolution and reporting to the customers; would fill in for the manager in meetings when she had to be out
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Education
BSN - RN
Bellarmine University
06.2014
Skills
- Triage
- Physical and telephonic care
- End-of-life care
- Cardiovascular expertise
- Gastroenterology
- Patient education
- Epic experience
- Respiratory support
- Hospice and palliative care
- Clinical judgment
- Care continuum coordination
- Wound care management
- Family education
- Care planning
- Wound care
- BLS, ACLS, PALS certifications
- Documentation skills
- Team player
- Medications knowledge
- Vaccine administration
- Medication and IV administration
- HIPAA protocol adherence
- Chronic disease management
- Infection control measures
Credentials
- BSN
- RN
Affiliations
- American Nurses Association (ANA)
Certification
- ACLS, AHA through November 30, 2026
- PALS, AHA, through November 2, 2026
- BLS, AHA through June 2026
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureFlexible work hoursWork-life balancePersonal development programsPaid time offHealthcare benefitsWork from home optionPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Registered Nurse
ULP GI MOTILITY CLINIC
08.2020 - 06.2024
Visiting Nurse
Hosparus
09.2019 - 04.2020
Triage Nurse
BHMG Louisville Cardiology
11.2018 - 06.2019
Floor Nurse Neurology Transitional Care
Baptist Health Louisville
06.2014 - 11.2018
Various Positions
Rohm and Haas Company/Dow Chemical
10.1988 - 07.2009
BSN - RN
Bellarmine University
Staff Nurse
Flaget Memorial Hospital
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