Cheryl Hill
Philadelphia,PA
Summary
Enthusiastic Correctional Lieutenant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in security. Motivated to learn, grow and excel in corrections.
Overview
37
37
years of professional experience
Work History
Correctional Lieutenant
Phialdelphia Department Of Prisons
Philadelphia, PA
11.2021 - Current
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Coordinated responses to emergency situations arising in different prison locations.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Supervised 100 employees and performance of tasks and managed 1,000 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Correctional Sergeant
Philadelphia Department Of Prisons
Philadelphia, PA
08.2009 - 11.2021
- Supervised [Number] employees and performance of tasks and managed [Number] offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Correctional Officer
Philadelphia Department Of Prisons
Philadelphia, PA
09.2004 - 08.2009
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Supervised inmates clearing debris housing units.
Head Housekeeping Supervisor
Lord And Taylor, A Division Of May
Bala Cynwyd, PA
06.1999 - 09.2004
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports and other business documentation.
- Kept building entryway glass clean and polished for professional presentation.
- Directed team of 15 personnel in busy retail shopping plaza.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Employed best maintenance and safety practices with 0 % incident rate.
Sales Associate
Lord And Taylor, A Division Of May
Bala Cynwyd, PA
12.1998 - 05.1999
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Senior Accounting Clerk
Magee Rehabilitation Hospital
Philadelphia, PA
02.1989 - 06.1998
- Prepared bank deposits, general ledger postings and statements.
- Reconciled bank statements by comparing statements with general ledger.
- Reviewed for accuracy and completeness [Type] accounts receivable detail level mapping as recorded in general ledger.
- Maintained accounting database by entering data into computer system.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Reviewed general ledger entries and assessed accuracy.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reported financial data and updated financial records in ledgers and journals.
- Investigated daily variances and corrected errors to resolve discrepancies.
Accounts Payable Clerk
Magee Rehabilitation Hospital
Philadelphia, PA
01.1985 - 01.1989
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Education
Bachelor of Science - Accounting
Chestnut Hill College
Philadelphia, PA05.2009
Skills
- Administration
- Security procedures
- Job assignments
- Officer training
- Inspections
- Inmate movement control
- Self-defense techniques
- Suicide prevention training
- Records maintenance
- Inmate transport
Timeline
Correctional Lieutenant
Phialdelphia Department Of Prisons
11.2021 - Current
Correctional Sergeant
Philadelphia Department Of Prisons
08.2009 - 11.2021
Correctional Officer
Philadelphia Department Of Prisons
09.2004 - 08.2009
Head Housekeeping Supervisor
Lord And Taylor, A Division Of May
06.1999 - 09.2004
Sales Associate
Lord And Taylor, A Division Of May
12.1998 - 05.1999
Senior Accounting Clerk
Magee Rehabilitation Hospital
02.1989 - 06.1998
Accounts Payable Clerk
Magee Rehabilitation Hospital
01.1985 - 01.1989
Bachelor of Science - Accounting
Chestnut Hill College