Cheryl Hillman
Customer Service
Summary
An enthusiastic team-player with superb communication skills, dedicated to providing the best possible service to meet the highest standards. Excellent organizational skills, multi-tasking and clerical skills. Eager to begin an exciting new career and ready to assist your company achieve its goals.
Overview
16
16
years of professional experience
Work History
Weigh/Scale Master
Stewart Materials
Ft. Pierce, Fl.
09.2021 - Current
- Traffic control: Weigh in 1 inbound lane, weigh out 2 outbound lanes
- Manage truck activity while inside the mine
- Produce sales and material reports daily
- Coordinate with multiple dispatch coordinators daily
- Approximately 500+ trucks per day
- Customer service representative
- Apex System., Mettler Toledo scales, Scale-Rite Scale, and Zebra Printers
- MSHA Certified
- Answered customer calls professionally and routed to appropriate person.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Operated weigh scales and issued tickets when necessary.
- Greeted customers and provided excellent service to internal and external clients.
- Communicated with operators to share information related to product.
- Followed up with customers to handle delays or other issues.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Retail Sales
Natures Treasures LLC
Key West, Fl.
01.2020 - 04.2020
- Retail sales of rare coins and jewelry
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
Marketing Coordinator
Self Employed
01.2007 - 04.2020
- Produce Open House and New Listing flyers
- Run Real Time Reports
- Developed campaigns and specific marketing strategies for clients.
Customer Service
Red Lobster
Orlando, Fl.
01.2019 - 01.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Indian River Community College
Skills
Clerical Support
undefinedTimeline
Weigh/Scale Master
Stewart Materials
09.2021 - Current
Retail Sales
Natures Treasures LLC
01.2020 - 04.2020
Customer Service
Red Lobster
01.2019 - 01.2020
Marketing Coordinator
Self Employed
01.2007 - 04.2020
Indian River Community College
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