CHERYL HOLLOWOOD
South Lyon,MI
Summary
Dynamic General Manager with a proven track record at Barnes & Noble Education, driving year-over-year growth through strategic operations management and effective team leadership. Expert in inventory control and budget development, fostering strong client relations while enhancing employee satisfaction, development and productivity. Committed to cultivating a high-performing team and achieving organizational objectives.
Overview
13
13
years of professional experience
Work History
General Manager Campus Stores
Barnes & Noble Education
02.2013 - Current
- Led operational strategies to enhance efficiency and drive business growth.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed market trends to inform product selection and merchandising strategies.
- Developed collaborative relationships to strengthen outreach and participation in university and community programs.
- Managed recruiting, hiring and training of team members.
- Oversaw employee review processes to foster professional development. Coordinated training schedules to optimize team performance. Led contract negotiations to achieve beneficial agreements.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Advised team members on effective strategies for addressing and resolving productivity issues.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
Bachelor of Arts - Retail Management
Schoolcraft College
Livonia, MISkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Staff training/development
- Inventory control
- Employee scheduling
- Client relations
- Labor cost controls
- Budget development
- Training and coaching
Accomplishments
Met or exceeded company goals and expectations every year.
In top 20% sales/payroll/ inventory control.
16 various awards archived .
Merchandise lead for region.
Developed 4 student employees to become managers in our company.
Developed 12 student employees to become supervisors in our store.
Timeline
General Manager Campus Stores
Barnes & Noble Education
02.2013 - Current
Bachelor of Arts - Retail Management
Schoolcraft College