Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Hook

Lake Elsinore,CA

Summary

Experienced Transportation Coordinator with 15+ years in transportation logistics and optimizing routes for efficiency. Proven ability to manage fleet operations, ensuring timely deliveries and cost-effective solutions. Demonstrated skill in team collaboration and problem-solving.

Overview

21
21
years of professional experience

Work History

Domestic Transportation Coordinator

OIA Global
Lake Elsinore, CA
08.2016 - 06.2026
  • Coordinated logistics for domestic and international shipments, ensuring timely delivery of goods.
  • Managed transportation schedules and routes to optimize efficiency and reducing costs by 500k in 2025
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
  • Trained and mentored junior staff on best practices in logistics coordination and compliance standards.
  • Tracked shipments from dispatch through delivery to verify timely arrival.

Receiving / Cores Lead

Denso Products & Services Americas
Murrieta, CA
03.2015 - 06.2016
  • Supervised and coordinated the activities of 8 to 20 Associates engaged in daily warehouse duties.
  • Conferred with other supervisors from quality control, production, and planning departments to guarantee customer satisfaction and product quality.
  • Trained staff on company policies and procedures in order to complete tasks such as loading, unloading, sorting, staging and transporting products, cycle counting, data entry.
  • Managed and provided input to management regarding individual team member performance.
  • Performed daily inventory management duties consisting of cycle counting, RF scanning, maintained database records and systems.

Domestic Transportation Specialist

U.S. Worldwide Logistics / An OIA Global Company
Hebron, KY
07.2008 - 06.2014
  • Arranged domestic and international shipping as well as related documentation.
  • Negotiated rates with LTL, TL carriers and pickup/delivery agents.
  • Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
  • Coordinated schedules and communicated changes to customers.
  • Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.

On-Site Account Manager

C.L. Services, Inc.
Hebron, KY
02.2005 - 04.2008
  • Managed shipment schedules to maximize productivity and cut costs.
  • Took corrective action in case of accidents and delays to minimize extra expenses.
  • Presented carrier-performance metrics and monthly cost reports to executive team.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Excelled at Customer Service, time management, and the ability to multi-task efficiently.

Education

Diploma - GED

Royal Oak
Covina, CA

Skills

  • TMS, Cargo Wise, EDI
  • Transportation scheduling
  • Route planning
  • Shipping documentation
  • Carrier selection
  • Customs compliance
  • Negotiating rates
  • Team leadership
  • Multitasking Abilities
  • Hazardous materials handling
  • Emergency shipments

Timeline

Domestic Transportation Coordinator

OIA Global
08.2016 - 06.2026

Receiving / Cores Lead

Denso Products & Services Americas
03.2015 - 06.2016

Domestic Transportation Specialist

U.S. Worldwide Logistics / An OIA Global Company
07.2008 - 06.2014

On-Site Account Manager

C.L. Services, Inc.
02.2005 - 04.2008

Diploma - GED

Royal Oak