Cheryl Hook
Lake Elsinore,CA
Summary
Experienced Transportation Coordinator with 15+ years in transportation logistics and optimizing routes for efficiency. Proven ability to manage fleet operations, ensuring timely deliveries and cost-effective solutions. Demonstrated skill in team collaboration and problem-solving.
Overview
21
21
years of professional experience
Work History
Domestic Transportation Coordinator
OIA Global
Lake Elsinore, CA
08.2016 - 06.2026
- Coordinated logistics for domestic and international shipments, ensuring timely delivery of goods.
- Managed transportation schedules and routes to optimize efficiency and reducing costs by 500k in 2025
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Trained and mentored junior staff on best practices in logistics coordination and compliance standards.
- Tracked shipments from dispatch through delivery to verify timely arrival.
Receiving / Cores Lead
Denso Products & Services Americas
Murrieta, CA
03.2015 - 06.2016
- Supervised and coordinated the activities of 8 to 20 Associates engaged in daily warehouse duties.
- Conferred with other supervisors from quality control, production, and planning departments to guarantee customer satisfaction and product quality.
- Trained staff on company policies and procedures in order to complete tasks such as loading, unloading, sorting, staging and transporting products, cycle counting, data entry.
- Managed and provided input to management regarding individual team member performance.
- Performed daily inventory management duties consisting of cycle counting, RF scanning, maintained database records and systems.
Domestic Transportation Specialist
U.S. Worldwide Logistics / An OIA Global Company
Hebron, KY
07.2008 - 06.2014
- Arranged domestic and international shipping as well as related documentation.
- Negotiated rates with LTL, TL carriers and pickup/delivery agents.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
On-Site Account Manager
C.L. Services, Inc.
Hebron, KY
02.2005 - 04.2008
- Managed shipment schedules to maximize productivity and cut costs.
- Took corrective action in case of accidents and delays to minimize extra expenses.
- Presented carrier-performance metrics and monthly cost reports to executive team.
- Communicated with dispatchers, warehouses and customers regarding outgoing orders.
- Excelled at Customer Service, time management, and the ability to multi-task efficiently.
Education
Diploma - GED
Royal Oak
Covina, CASkills
- TMS, Cargo Wise, EDI
- Transportation scheduling
- Route planning
- Shipping documentation
- Carrier selection
- Customs compliance
- Negotiating rates
- Team leadership
- Multitasking Abilities
- Hazardous materials handling
- Emergency shipments
Timeline
Domestic Transportation Coordinator
OIA Global
08.2016 - 06.2026
Receiving / Cores Lead
Denso Products & Services Americas
03.2015 - 06.2016
Domestic Transportation Specialist
U.S. Worldwide Logistics / An OIA Global Company
07.2008 - 06.2014
On-Site Account Manager
C.L. Services, Inc.
02.2005 - 04.2008
Diploma - GED
Royal Oak