Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Hughes

Kilauea,FL

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Auto Parts Delivery Driver

AutoZone
02.2023 - Current
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Picker

Amazon
03.2022 - 07.2023
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used RF scanners to track orders and verify accuracy

Receiver

Copart Auto Auctions
11.2021 - 02.2022
  • Cleaned, photographed and documented incoming vehicles to yard.
  • Took buyers around yard to inspect vehicles.
  • Removed vinyl logos.
  • Inventory of yard.

Freight Manager

Dollar Tree Stores
07.2020 - 08.2021
    • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
    • Developed and maintained knowledgeable and productive team of employees.
    • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
    • Created and enforced detailed organization processes to increase quality and service standards.
    • Unloaded trucks and stocked shelves.
    • Opening and closing of store.

Auto Parts Delivery Driver

Advanced Auto Parts
08.2019 - 07.2020
    • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
    • Minimized company liability and risks to loads by obeying traffic laws.
    • Fostered positive working relationships with regular customers.
    • Protected people and equipment from hazardous materials by using correct procedures.
    • Loaded truck and properly secured items to prevent damage for deliveries.
    • Documented mileage, deliveries, pickups, customer issues and damages.
    • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
    • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
    • Completed on-time deliveries by choosing best and most efficient routes.
    • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
    • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
    • Successfully avoided time delivery delays by carefully planning best routes.
    • Loaded and unloaded various delivery vehicles with correct order and balancing.

Owner

Employ Brevard LLC
03.2011 - 09.2019
    • Managed day-to-day business operations.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Evaluated suppliers to maintain cost controls and improve operations.
    • Established foundational processes for business operations.
    • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
    • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
    • Prepared bank deposits and handled business sales, returns and transaction reports.
    • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
    • Interacted well with customers to build connections and nurture relationships.
    • Managed purchasing, sales, marketing and customer account operations efficiently.
    • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

GED -

North Carolina Central University
Durham, NC
04.1995

Skills

  • Customer Relations
  • Retail Sales Customer Service
  • Active Listening
  • Company Standards
  • Customer Relationships
  • Best Practices and Standards
  • Maintaining Clean Work Areas
  • Product and Service Sales
  • Strong Working Relationships
  • Dependability and Honesty
  • Ability to Lift 50 Pounds

Timeline

Auto Parts Delivery Driver

AutoZone
02.2023 - Current

Picker

Amazon
03.2022 - 07.2023

Receiver

Copart Auto Auctions
11.2021 - 02.2022

Freight Manager

Dollar Tree Stores
07.2020 - 08.2021

Auto Parts Delivery Driver

Advanced Auto Parts
08.2019 - 07.2020

Owner

Employ Brevard LLC
03.2011 - 09.2019

GED -

North Carolina Central University

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Cheryl Hughes