Cheryl James
Phoenix,AZ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
11
11
years of professional experience
Work History
Dock Coordinator
Core Linen Service
Phoenix, AZ
02.2019 - 01.2025
- Monitored loading and unloading of trucks to ensure accuracy and timeliness of delivery.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Informed upper management or department heads of items loaded or problems encountered.
- Provided guidance to management on best practices related to dock operations.
- Checked loaded materials compared to work orders for correctness.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Reviewed supplies inventory levels and purchased necessary items.
Production Worker
Goodwill Store
Phoenix, AZ
05.2014 - 01.2019
- Reported any issues to supervisor immediately for resolution.
- Organized storage areas for efficient retrieval of items when needed.
- Monitored inventory levels and replenished supplies as needed.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
Education
Some College (No Degree) - Pharmacy Tech.
Brookline College
Tucson, AZ06-2008
Some College (No Degree) - General Studies
Dine College
Tsaile, AZHigh School Diploma -
Davis High School
Kaysville, UT06-1994
Skills
- Supervision and leadership
- Self-Directed
- Multitasking Abilities
- Teamwork and collaboration
- Organization and time management
- Networking
- Active listening
- 5 years Software Proficiency
Languages
English
Professional
Navajo
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dock Coordinator
Core Linen Service
02.2019 - 01.2025
Production Worker
Goodwill Store
05.2014 - 01.2019
Some College (No Degree) - Pharmacy Tech.
Brookline College
Some College (No Degree) - General Studies
Dine College
High School Diploma -
Davis High School
References
References available upon request.
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