Cheryl Kinderman
Office Services Administrator
Redgranite,WI
Summary
Candidacy offers advanced office services administration. I have worked with multi-level leadership and customers toward decisions, solutions, continuous improvement, and business growth. Tasks are accomplished with confidential consideration. Employment Gaps shadowed with caring for Father's multiple sclerosis. In 2020, Mother diagnosed with two terminal illnesses and passed 2023. "Life events, as a daughter did the best of ability. Optimistically increased interpersonal, organization, negotiation, problem-solving, and research strengths. Family is settled, and I'm ready to return to the workforce. Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Material Handler III-Clerical
Generac Mobile Power Systems
Berlin
03.2022 - 09.2022
- Professional, work ethics, attitude, attendance, worked effectively individually and in a team environment, while practicing safe habits following safety guidelines and company operation initiatives
- Problem-solved, performed advanced PC knowledge with an elevated level of organization, diligence, and accuracy
- ERP and data collection systems specialist and advanced MS Excel for report and planned solutions to optimize material flow from, to inventory storage areas (WMS Hubs) including inbound, outbound materials to production line side.
Operations Services Associate
Service First Contract Milsco Mfg.
Redgranite
08.2021 - 03.2022
- Communicated and worked with internal and external team members to ensure product exceeds and/ or meets Customer Satisfaction and operation logistics, purchasing, and quality assurance to ensure product meets set criterion
- Serviced Logistics with ERP, inventory, fleet transportation, data collection and dashboard input
- Utilized ERP and data collection systems with advanced MS Excel and reports
- Serviced Supply Chain doing final product inspection against engineering drawings, and processed purchase orders.
Program Operations Associate II
WI Winnebago Mental Health Institute
Oshkosh
02.2019 - 05.2020
- Healthcare, government medical-legal knowledge servicing medical, legal staff, and clients
- Daily face-to-face reception, multi-customer relations, require diligence and making applicable connections
- Processed raw data to information, prioritizing, organizing, dispositions, word processing, meetings, agendas, minutes, requisitions, purchasing, invoices, payments, expenses, reconciliation, video conferencing (audio-visual, multi-media), and mail
- Records, created, stored, automated stats, reporting and reducing recurring, inaccurate, inconsistent data, and provided leadership with major decision, making tools and reports
- Strived to be productive in low work volume work environment, developed a confidential reputation communicating with a pro-active, optimistic outlook producing quality work; became a trusted, shared resource.
Bill of Materials, Bill of Materials Administrator
Seek Careers Contract with Wilson-Hurd
Berlin
03.2018 - 01.2019
- Utilized strengths in organization, technical data analytics, diligence, decision-making, and proficiencies in ERP data collection systems and gained ITAR and EAR compliance training
- Prepared, compiled, input, processed data, created bill of material including work instructions for job travelers (production packet of instruction materials) for finished product transport
- Used engineer drawings or blueprints and other pertinent customer, material, and part(s) data
- Established, inspected, calculated raw materials for use by estimating quantity based on various units of measure, analyzed part data, machine setup, and standard production time.
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
Menasha
04.2018 - 08.2018
- Communicated and provided service, support to internal and external customers, striving for consistent positive-satisfactory outcomes
- Collaborated with contractors to maintain and order office and warehouse supplies
- Corresponded with appropriate third parties to fulfill purchase orders
- Scheduled inbound, outbound shipments with verified shipping documents, i.e., purchase order, packing list, and bill of lading to ensure items are correct-complete-no damages have occurred
- Informed appropriate parties of shipping variances and/or damages and participated in corrective action
- Input purchasing, logistics information via ERP, WMS, Excel Systems
- Generated warehouse team's shipping and label documents for goods proper verification and identification
- Maintain accurate, complete, shared, and accessible records.
Administrative Assistant Office for Multi-line Business
CDI Corporation Contract with AECOM
Pennsylvania
08.2017 - 03.2018
- Managed customer relations, phone triage with a 'Smile,' scheduling-registration, data-information-records management, virtual meetings, word processing-desk-top published documents with 100% AECOM standardized formats, mailings, minutes, purchasing, invoices-payments-reconciliation, and special events
- Developed, shared accessible contact directory; ordered, maintained inventories staying within budget
- Established good relationships with contracted suppliers; coordinated logistics empowering willingness for special accommodation, vigilant-suppliers are customers-may refer business.
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
Wautoma
09.2015 - 06.2017
- Greeted customers, ascertaining unique needs-desires-interests, and recommend-select-help-locate or obtain merchandise, while staying tuned to phone triage
- Opened and closed cash registers; counted and reconciled money, charge slips, coupons, vouchers, and balanced cash drawers and deposits
- Calculated sales prices, total purchases, received and processed cash or credit payments, and maintained sales records
- Stayed current with knowledge of sale, promotions, and policies, informing customers regarding specials, payment and exchange, and security practices.
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation
Oshkosh
04.2007 - 01.2013
- Worked with internal, external customers supporting multiple warranty and publication administration projects
- Collaborated, consulted with multiple internal customers, external suppliers for service parts troubleshooting, collaboration, and scheduling for service and replacement
- Analyzed, coordinated, and facilitated failed service parts, orders, and logistics
- Processed and reported through ERP, database collection systems, technical, and para-project management
- Uploaded to FTP, published service parts manual, FTP upload to website.
Administration Administrative Assistant (Quality, Education)
Advocate Aurora Health Care
Oshkosh
10.2003 - 03.2007
- Healthcare Quality, Infection Control, Risk Management, Social Services, Discharge Planning, and Education administrative assistance
- Customer relations, phone systems, training, timekeeping, scheduling, class registration, data-information-records management, evaluations-surveys-mass mailings, word processing, meetings, agendas-minutes, requisitions, purchasing, invoices-payments-expenses-reconciliation, audio-visual and multi-media equipment, presentations, libraries, events, quality audits
- Healthcare experience progressed through the opening of the new Aurora Health Care hospital and clinic.
Education
B.S. - Business
Lakeland College
Fox Cities, WIA.S. - Supervisory Management
Fox Valley Technical College
Fox Cities, WISkills
Office Equipment
ERP Systems
Data Compilation
Keyboarding 55 WPM
Data Collection
Customer-Centric
Adobe Acrobat Pro
Report Management
Office Administration
Database
Analyses
Records
Project Para-Pro
MS Office Pro
Finance
Customer service
Certification
Fox Valley Technical College Advanced Organizational Leadership, Present
Assessments
- Working with MS Word documents, Proficient, 05/01/24
- Medical receptionist skills, Proficient, 04/01/23
- Customer service, Proficient, 08/01/22
- Technical support: Customer situations, Proficient, 04/01/23
- Work style: Reliability, Proficient, 06/01/24
- Data entry: Attention to detail, Proficient, 11/01/22
- Filing & organization, Proficient, 12/01/20
- Administrative assistant/receptionist, Proficient, 04/01/23
- Written communication, Proficient, 02/01/24
- Warehouse safety, Proficient, 03/01/23
- Technical support, Proficient, 04/01/23
- Protecting patient privacy, Proficient, 04/01/23
- Office manager, Proficient, 10/01/20
- Spreadsheets with Microsoft Excel, Proficient, 10/01/20
- Work style: Conscientiousness, Proficient, 11/01/22
- Medical terminology, Proficient, 10/01/23
- Managing accounts in QuickBooks, Proficient, 06/01/24
- Management & leadership skills: Impact & influence, Proficient, 11/01/23
- Working with MS Word documents, Proficient, 06/01/24
- Customer focus & orientation, Proficient, 10/01/22
- Food service: Customer situations, Proficient, 05/01/24
- Analyzing data, Proficient, 10/01/20
- Basic computer skills, Proficient, 04/01/23
- Work style: Professionalism, Proficient, 10/01/22
- Supervisory skills: Motivating & assessing employees, Proficient, 12/01/20
- Scheduling, Proficient, 04/01/23
- Retail customer service, Proficient, 02/01/23
- Verbal communication, Proficient, 02/01/24
- Attention to detail, Proficient, 05/01/24
- Sales skills, Proficient, 02/01/24
- Work style: Reliability, Proficient, 03/01/23
- Work style: Conscientiousness, Proficient, 05/01/24
- Project timeline management, Proficient, 12/01/20
Accomplishments
Indeed.com
Timeline
Operations Material Handler III-Clerical
Generac Mobile Power Systems
03.2022 - 09.2022
Operations Services Associate
Service First Contract Milsco Mfg.
08.2021 - 03.2022
Program Operations Associate II
WI Winnebago Mental Health Institute
02.2019 - 05.2020
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
04.2018 - 08.2018
Bill of Materials, Bill of Materials Administrator
Seek Careers Contract with Wilson-Hurd
03.2018 - 01.2019
Administrative Assistant Office for Multi-line Business
CDI Corporation Contract with AECOM
08.2017 - 03.2018
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
09.2015 - 06.2017
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation
04.2007 - 01.2013
Administration Administrative Assistant (Quality, Education)
Advocate Aurora Health Care
10.2003 - 03.2007
B.S. - Business
Lakeland College
A.S. - Supervisory Management
Fox Valley Technical College