Cheryl Kraft
West Seneca,NY
Summary
Compassionate RN Case Manager known for high productivity and efficient task completion. Possess specialized skills in patient assessment, care planning, and case coordination. Excel in communication, empathy, and problem-solving, ensuring optimal patient outcomes and seamless healthcare service delivery.
Skilled in effective time management, and strong interpersonal communication. Passionate about joining a team to make a difference in patient health, safety, compliance, and longevity. My goal is to facilitate the provision of quality care by leading by example and implementing standards and procedures to ensure safe and effective care while complying with regulations. With a background in nursing, case management, and patient advocacy, I bring a wealth of experience in initiating and following through on care plans, medical and surgical patient care, and effective communication with healthcare teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
RN Case Manager
Highmark BCBS of WNY
Buffalo, NY
07.2017 - Current
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Monitored and evaluated effectiveness of treatment plans and interventions.
RN
Buffalo Federal Detention Center
Batavia, NY
09.2008 - 07.2017
- Provided direct nursing care to patients, including administering medications, wound care, IV therapy, assisting physicians with physical exams, nursing triage for sick calls
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- New detainee intake screening and assessments upon arrival to facility
RN
Erie County Medical Center
Buffalo, NY
09.2000 - 01.2008
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Maintained accurate documentation of patient information in electronic medical records system.
- Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
- Administered prescribed medications and treatments in accordance with approved nursing techniques.
- Participated actively in unit meetings to discuss clinical issues related to patient outcomes, care plans, staffing concerns.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
LPN
Aurora Park Health Care Facility
East Aurora, NY
08.1997 - 09.2000
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
Education
Associate of Science - Nursing
Trocaire College
Buffalo, NY08-2000
Erie 1 BOCES
Buffalo, NYSkills
- HIPAA Compliance
- Medication Management
- Chronic Disease Management
- Insurance knowledge
- Community Resources
- Care Coordination
- Quality Improvement
- Case Management
- Student Precepting
- Time management abilities
- Routine Examinations
- Tracheostomy Care
- Strong Clinical Judgment
- Compassionate and Caring
- Effective Communication
- Self Motivation
- Excellent Communication
- Safety Protocols
- Teamwork and Collaboration
- Nursing Performance Assessment
Certification
- RN Endorsement licenses in PA, DE, WV, TN, and KS
References
References available upon request.
Timeline
RN Case Manager
Highmark BCBS of WNY
07.2017 - Current
RN
Buffalo Federal Detention Center
09.2008 - 07.2017
RN
Erie County Medical Center
09.2000 - 01.2008
LPN
Aurora Park Health Care Facility
08.1997 - 09.2000
Associate of Science - Nursing
Trocaire College
Erie 1 BOCES
- RN Endorsement licenses in PA, DE, WV, TN, and KS
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