Cheryl Krystoff
Fairmont City,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Willingness to take on added responsibilities to meet team goals. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Intellectual Property Clerk
Armstrong Teasdale
11.2022 - Current
- Edited and proofread documents for accuracy and completeness.
- Processed incoming and outgoing mail and packages according to established procedures.
- Supported staff on special assignments.
- Provided quality clerical support through data entry, document management and email correspondence.
- Input data into spreadsheets and databases
Docket Assistant
Armstrong Teasdale
11.2021 - 10.2022
- Followed detailed directions to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming e-mail and mail.
- Volunteered to help with special projects as needed.
Case Analyst
Missouri Department of Social Services
06.2017 - 10.2021
- Maintained high level of client confidentiality.
- Analyzed and established overpayment claims in multiple public assistance areas per state and federal guidelines with limited supervision.
- Determined and gathered all evidence needed to properly establish claims and pursue prosecution.
Eligibility Specialist
Missouri Department of Social Services
02.1998 - 05.2017
- Interviewed applicants and explained scope of different available benefits.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Processed and certified documents for accuracy and compliance with government regulations.
- Assisted clients with accurate eligibility form, application and document completion.
- Resolved discrepancies with client applications to verify eligibility.
- Ensure timely processing of applications.
- Organized, assembled and presented pertinent information at agency conferences and appeal hearings.
- Communicated with people from various cultures and backgrounds on application process
Education
Associate of Science - Paralegal
Southwestern Illinois College
Belleville, IL05.2020
Bachelor of Arts - Music Business
Fontbonne University
St Louis, MO05.1993
Skills
- Legal Correspondence
- Document Preparation
- Multitasking
- Teamwork and Collaboration
- Attention to Detail
- Deadline Monitoring
Affiliations
- Saint Louis Paralegal Association (STLPA)- voting member
- Active member of The Bar Association of Metropolitan St Louis (BAMSL)
- Member National Association of Legal Assistants (NALA)
Certification
Lexus Nexus/ West Law Certification
Timeline
Intellectual Property Clerk
Armstrong Teasdale
11.2022 - Current
Docket Assistant
Armstrong Teasdale
11.2021 - 10.2022
Case Analyst
Missouri Department of Social Services
06.2017 - 10.2021
Eligibility Specialist
Missouri Department of Social Services
02.1998 - 05.2017
Associate of Science - Paralegal
Southwestern Illinois College
Bachelor of Arts - Music Business
Fontbonne University
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