Cheryl Livesay
Newport,NC
Summary
Experienced hospitality professional with over 25 years of leadership in food and beverage operations, event execution, and team development. Proven success in high-volume environments, with a focus on exceptional guest service, operational efficiency, and staff engagement. Seeking to leverage my passion for hospitality and event management in a dynamic, member-focused role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Banquet Manager
Coral Bay Club
Atlantic Beach, NC
07.2022 - Current
- - Plan, coordinate, and execute a wide variety of member events, including weddings, galas, themed dinners, and club-wide celebrations.
- - Lead and mentor banquet team through setup, service, and breakdown for all events.
- - Manage Banquet Event Orders (BEOs), staffing plans, floor plans, and timelines to ensure smooth execution.
- - Collaborate with culinary, beverage, and service departments to maintain exceptional member satisfaction.
- - Communicate with members and clients to customize experiences aligned with CBC's high standards.
- - Foster a strong service culture rooted in tradition, teamwork, and attention to detail.
- Directed comprehensive renovation and successful reopening of Coral Bay Club.
General Manager
Ioanni's Bar & Grill
Morehead City, NC
02.2013 - 07.2022
- - Directed day-to-day restaurant operations including staffing, payroll, vendor relationships, and budgeting.
- - Trained and developed staff to improve service quality and drive guest satisfaction.
- - Increased efficiency by implementing inventory controls and streamlining back-of-house operations.
- - Collaborated with ownership on menu planning, promotions, and long-term business growth.
- - Maintained inventory controls and ensured all ABC regulations were followed.
- - Elevated member experience through seasonal craft cocktail offerings and top-tier service.
Bar Manager
Coral Bay Club
Atlantic Beach, NC
07.2008 - 09.2021
- - Oversaw seasonal bar operations in a high-volume, member-driven beach club.
- - Trained and supervised bartenders and bar backs to ensure service consistency and speed.
Assistant Manager
Applebee's
Morehead City, NC
05.2001 - 07.2008
- - Supported restaurant operations including FOH staff management, shift leadership, and guest relations.
- - Conducted weekly inventory, reconciled sales, and ensured smooth service across dining and bar areas.
- - Mentored new hires and coordinated with kitchen management for consistent food quality.
Education
Associate of Arts - Cosmetology
Carteret Community College
Morehead City, NC05.2004
Ridgecroft
Ahoskie, NC05.1995
Skills
- Event Planning & Execution
- Motivational Leadership
- Team Training & Onboarding
- Guest Service Excellence
- Budget & Labor Management
- Banquet Event Orders (BEOs)
- Inventory & Cost Control
- Conflict Resolution
- POS & Financial Operations
- Creative Problem Solving
- Staff Scheduling
- Cross-Department Communication
- Human Resources Oversight
- Member & Client Relations
Certification
Food and Beverage
Timeline
Banquet Manager
Coral Bay Club
07.2022 - Current
General Manager
Ioanni's Bar & Grill
02.2013 - 07.2022
Bar Manager
Coral Bay Club
07.2008 - 09.2021
Assistant Manager
Applebee's
05.2001 - 07.2008
Associate of Arts - Cosmetology
Carteret Community College
Ridgecroft