Kate Gregory
Summary
My 20+ years of experience is in different areas of the Hospitality Industry including the Restaurant Industry, Events, Customer Service and multiple other departments within the Hotel Industry. In doing so, I've developed the ability to manage logistics, coordinate vendors, oversee event teams, and ensure seamless guest experience. While maintaining a professional and strong hard work ethic, I strive to remain organized, eager to learn, creative and detail-oriented. I graduated from the University of South Carolina- Beaufort in Hospitality Management currently seeking a role in a dynamic work environment that offers advancement opportunities within the company.
Overview
8
8
years of professional experience
Work History
Lead Banquet Server / Senior Training Specialist / Dining Captain
Montage Palmetto Bluff
05.2021 - Current
- Lead execution of high-volume events, including weddings, corporate functions, and private dining experiences
- Interpret and execute Banquet Event Orders (BEOs), ensuring accurate setup, timing, and service delivery
- Coordinate with event planners, vendors, and internal teams to ensure seamless event operations
- Supervise and train banquet staff, maintaining high service standards and efficiency
- Designed and implemented a structured 2-day training program for new hires
- Manage event billing processes, tracking consumption and ensuring accuracy
- Oversee event setup and breakdown, ensuring timelines and client expectations are met
- Developed and updated SOPs and training manuals to improve operational consistency
- Support inventory management and resource planning for events
- Servesafe and TIPs certified
Assistant Wedding Planner
Marry Me Event Production & Design
11.2025 - 02.2026
- Assisted in planning and executing weddings and special events from concept to completion
- Coordinated with clients and vendors to manage timelines, logistics, and expectations
- Supported on-site event execution, ensuring smooth operations and quick issue resolution
- Managed administrative tasks including communication, and event documentation
- Delivered high-level customer service to ensure client satisfaction throughout the event process
Event Assistant
SERG Catering & Special Events
10.2018 - 12.2020
- Supported event managers with logistics, vendor coordination, and guest services
- Assisted with event design, setup, and on-site execution
- Managed guest lists, seating arrangements, and front-of-house coordination
- Ensured efficient setup and breakdown within strict timelines
- Maintained high standards of guest experience and problem resolution
Education
Bachelor of Science - Hospitality Management
University of South Carolina Beaufort
Beaufort, SCAssociate of Arts -
Greenville Technical College
Skills
- Event Planning & Execution
- Vendor & Client Coordination
- Event Logistics & Operations
- Banquet Event Orders (BEOs)
- Team Leadership & Training
- Event Billing
- Microsoft Office & Micros POS
- Customer Experience Management
- Problem Solving & Crisis Management
- Staff Training & Development
- Registration
- Customer Service Excellence
- Time Management & Multitasking
- Staff supervision
- Event documentation
- Attention to detail
- Effective communication
- Cash handling proficiency
- Banquet setup efficiency
- Event setup and breakdown
- Check payment processing
- Banquet coordination
References
- Scott Byrd, Banquet Manager, (571) 455-9700
- Ryan Stieler, Director of Learning, ryan.stieler@Montage Palmetto Bluff
- Melissa Logan, Executive Pastry Chef, (843) 415-6363
Languages
Spanish, Upper-intermediate
Timeline
Assistant Wedding Planner
Marry Me Event Production & Design
11.2025 - 02.2026
Lead Banquet Server / Senior Training Specialist / Dining Captain
Montage Palmetto Bluff
05.2021 - Current
Event Assistant
SERG Catering & Special Events
10.2018 - 12.2020
Bachelor of Science - Hospitality Management
University of South Carolina Beaufort
Associate of Arts -
Greenville Technical College