Kacey Gunderman

Log Haven

05.2010 - Current

Suggested wine pairings to go with specific menu items.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Trained new servers on fine dining etiquette and company standards, improving overall team performance.
Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Handled guest complaints professionally, resulting in satisfied customers and repeat business.
Coordinated with event planners on special occasions to ensure seamless service for large groups and parties.
Managed guest reservations and seating arrangements to optimize dining flow and minimize wait times.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.