To obtain a position in management in the Hospitality Industry
Overview
35
35
years of professional experience
1
1
Certification
Work History
Banquet Server/Banquet Captain
The Resort At Longboat Key Club
Longboat Key, FL
05.2023 - Current
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
special events manager
anakeesta theme park
02.2020 - Current
In charge of marketing venues and selling the event to the guests for Corporate Events, Weddings, and any other groups that desire Banquet needs while visiting the park
Coordinator for all Wedding Events
Conduct all site visits for potential clients
Direct, personable, and friendly communication with client during the selling phase all the way up to the conclusion of the event
Create and distribute the BEO and ensure everyone has a full understanding of details
Work closely with the Head Chef to design available menus for potential clients
Food and wine tastings for menu design and pairings
Preparing pull sheets for equipment needed for event
Preparing venue and buffet diagrams
Work closely with the accounting team for distribution of revenue for the event
Transportation to and from event of all tables and buffets from storage to location
Ensure all venues are set correctly prior to the event and the breakdown after
Serving guests in a friendly and efficient manner
Attention to detail to ensure the perfect execution of large dinners, receptions, and events
Leadership of servers making sure service is being done in an exceptional and timely manner
The liaison between the chefs, front of the house, bar staff, and wait staff for the event
Attention to food standards, food cost and safety
Order all equipment, decorations, and supplies needed for all events
Interview potential candidates for all banquet positions
Planning themed parties for special ticketed events
In charge of execution for appreciation and excursion events for over 400 employees.
Banquet server
Walt Disney World
05.2000 - 01.2020
Setting up banquet rooms and breaking down after events
Setting tables and buffets
Serving guests in a friendly and efficient manner
Cleaning up at the conclusion of an event
Taking inventory of consumptions.
banquet captain
Walt Disney World
09.1989 - 05.2000
To ensure the perfect execution of large dinners, receptions, and events
Attention to the details of the BEO
Making sure rooms are set correctly
Leadership of servers making sure service is being done in an exceptional and timely manner
Liaison between the chefs and front of the house
Preparing pull sheets for equipment needed for event
Preparing room and buffet diagrams
Bar pull sheets and inventory
Consumption sheets for billing
Direct personable and friendly communication with client
Attention to food standards, food cost and safety.
Education
diploma -
oak glen high school
05.1987
Skills
30 years’ experience at the Walt Disney World Company
Captain experience
Experience with indoor/outdoor events
Set up and break down for weddings, social events, and corporate groups