Administrative: Adeptly handle administrative matters with a high level of confidentiality. Self-starter that can work independently or with a team.
Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Computers: Experienced in Microsoft Office products and quickly learn and master new technology.
Overview
24
24
years of professional experience
Work History
Payroll & Benefits Specialist
Materialise USA
01.2025 - Current
Process hourly and salary payroll for 150 employees via ADP, ensuring accuracy and timeliness
Maintain and update employee payroll records, including pay rates, tax elections, deductions and garnishments
Manage quarterly bonus processing and approvals
Maintain centralized personnel records and develop payroll/benefits training guides
Assist employees with benefits related to new hires, life events and terminations, ensuring accurate payroll deductions and coverage changes.
Administer employee benefit programs, including medical, dental, vision, life, disability and 401k plans
Lead benefits administration during open enrollment and pre-open enrollment planning
Executive Assistant / Office Manager
Materialise USA
04.2022 - 01.2025
Led setup of new office, including budgeting, procurement, and project oversight
Managed new hire onboarding, ensuring equipment setup and introductory meetings
Organized quarterly employee events and handled travel and expense reports
Front line contact for building management and foster a welcoming environment for visitors
Executive Assistant
Horizon Blue Cross Blue Shield of NJ
Pennington, NJ
06.2017 - 11.2021
Supported VP of Finance, Government Programs Division; managed calendar, travel, and expenses
Consolidated departmental data for monthly and annual state reporting
Coordinated onboarding and systems access for new Finance employees
Assisted with office relocation and organized departmental meetings and submissions
Executive Assistant/Contract and Content Specialist, Sales Support
Sykes Enterprises, Incorporated
Newtown, PA
02.2002 - 10.2016
Support Global Vice President, Client Management and Business Development by maintaining Outlook calendars, coordinate travel and handle expense reports for GVP as necessary
Utilize the Brainshark application to create customized presentations and trainings for our internal and external clients
Coordinate contracts with multiple departments and regions to ensure timely processing of all client contracts, from initial receipt through execution
Provide proactive monthly contract reporting to notify internal teams what contracts are due to expire.
Provide onboarding training of the contract process to new employees within the global organization.
Maintain Account List database in SharePoint to capture new client details, quarterly reviews of the overall list verification
Coordinate the site selection process for annual Sales meeting by traveling to the proposed locations, review cost proposals and provide a recommendation of offsite venues and team building events.
Facilitate registration site for more than 100 conference attendees and maintain rooming list, including hotel stay and airfare, dietary needs, etc.
Created and maintained Guidebook mobile application for attendees, including agenda, speaker biographies, post-conference surveys
(Formerly ICT Group, Inc.)
Education
High School Diploma -
Harry S Truman High School
Levittown
Skills
Strong commitment to confidentiality
Effective multitasking
Attention to detail
Experienced with Microsoft Office tools
Timeline
Payroll & Benefits Specialist
Materialise USA
01.2025 - Current
Executive Assistant / Office Manager
Materialise USA
04.2022 - 01.2025
Executive Assistant
Horizon Blue Cross Blue Shield of NJ
06.2017 - 11.2021
Executive Assistant/Contract and Content Specialist, Sales Support