Cheryl Majors
Santa Rosa,CA
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
25
25
years of professional experience
Work History
Treatment Support
Pura Vida Recovery Services
Santa Rosa, CA
03.2023 - Current
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Provided daily guidance and support for clients.
- Coordinated clients' treatment needs with counselors.
- Medication dispensation and coordination between clients and doctors.
Grocery Store Cashier
Fircrest Market
Sebastopol, CA
07.2022 - 03.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
Store Manager
Tap Plastics
Santa Rosa, CA
05.2000 - 07.2021
- Established store tactics and strategies to achieve operational performance and sales goals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Formed and sustained strategic relationships with clients and employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Optimize purchasing and inventory control.
- Responsible for quarterly and annual inventories.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CA12-1999
Skills
- Inventory and Order Management
- Strong Verbal and Written Skills
- Issue Identification and Management
- Process Optimization
- Complaint Resolution Skills
- Customer Service
Languages
Spanish
Limited
Timeline
Treatment Support
Pura Vida Recovery Services
03.2023 - Current
Grocery Store Cashier
Fircrest Market
07.2022 - 03.2023
Store Manager
Tap Plastics
05.2000 - 07.2021
Bachelor of Arts - Psychology
Sonoma State University
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