Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Cheryl Maleski

Farmington Hills,MI

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Uber DriverHouse CleanerOwner/OperatorCustomer Care RepresentativeCustomer Support Specialist

Work Type

Seasonal WorkContract WorkPart Time

Location Preference

On-SiteRemote
Location: Farmington Hills, MI, US
Open to relocation: Yes

Salary Range

$0/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Summary

Dynamic and detail-oriented professional with extensive experience in cleaning and customer service, notably as an Owner/Operator at Wags N Rags. Proven expertise in deep cleaning and surface sanitation, complemented by exceptional communication skills. Consistently enhanced client satisfaction through tailored services and a commitment to health and safety compliance.

Overview

2026
2026
years of professional experience

Work History

House Cleaner

Self-employeed
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.

Uber Driver

Uber/ Uber Eats
2015 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.

Owner/Operator

Wags N Rags
01.2020 - 2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Education

GED - Interior Design

Bauder College
Florida

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Kitchen cleaning
  • Floor cleaning
  • Quality assurance
  • Glass cleaning
  • Deep cleaning expertise
  • Surface sanitation
  • Payment collection
  • Window washing
  • Window cleaning
  • Clutter removal
  • Floor sweeping
  • Safe chemical handling
  • Dusting techniques
  • Surface disinfection

Timeline

Owner/Operator

Wags N Rags
01.2020 - 2023

House Cleaner

Self-employeed

Uber Driver

Uber/ Uber Eats
2015 - Current

GED - Interior Design

Bauder College

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Cheryl Maleski