CHERYL MCCALLA

4108 Parkwood Court,Brentwood MD

Summary

Dedicated cashier with strong cash handling skills and a commitment to exceptional customer service. Reliable and punctual, consistently ensuring smooth transaction processing and customer satisfaction.

Detail-oriented professional with over five years of experience in customer service and administrative support. Skilled in time management and team collaboration, contributing to effective operational flow and enhanced customer experiences.

Overview

years of professional experience

Work History

Cashier /Computer Data Entry Operator

Parts Authority

4500A Barnabas Rd, Fort Washington MD 20744

03.2021 - Current

Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer, ensuring proper reconciliation at end of shifts.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in inventory management by restocking shelves and organizing products effectively.

Office Assistant

D.R. Auto Care

4317 Bladensburg Road, Colmar Manor MD 20722

10.2017 - 03.2021

Managed scheduling and appointment coordination for clients and technicians, enhancing operational flow.
Processed customer inquiries and service requests, ensuring timely responses and satisfaction.
Maintained accurate inventory records using company-specific software to streamline stock management.
Assisted in the preparation of reports detailing service operations, contributing to informed decision-making.

Education

High School Diploma -

St Monica's Commercial College

4 Paisley Avenue, May Pen, Jamaica, West Indies.

07-1986

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration

Customer service excellence
Money handling
Reliability and punctuality
Cash register operation
Payment processing
Refunds and exchanges
Cash drawer balancing
Merchandise restocking

Timeline