Cheryl McFarran
Fernandina Beach,FL
Summary
Dynamic individual with hands-on experience in the transportation industry and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
Work History
OSD Investigator
Saia LTL Freight
07.2005 - 11.2024
- Daily worked Excel spreadsheets with each individual shipment verifying proper procedures and protocols were followed by clerks at the end of the line terminals.
- Emailed and called clerks in the terminals to assist them when company policy was not being handled correctly.
- Updated information in the notes on each shipment so others can see what has been accomplished, so as not to duplicate efforts.
- Had daily meetings with the other OSD Investigators and OSD Manager.
OSD
Watkins Motor Lines
01.1998 - 06.2005
- Worked OSD for end of line terminal.
- Found where freight needed to deliver and also damage and shortage investigations.
- Sent freight to proper destination, called shippers on refusals/damages.
- Cleared shortages.
- Claims investigations.
- Customer Service
Education
Skills
- AS400
- Outlook
- Excel
- Phone with voice mail
- Fax
- Microsoft teams
- Workday
- Type 80 WPM
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
OSD Investigator
Saia LTL Freight
07.2005 - 11.2024
OSD
Watkins Motor Lines
01.1998 - 06.2005
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