Cheryl Meshack

Profile

Licensed and Claims Adjuster with 10+ years of experience assessing, investigating and settling claims. Skilled in evaluating medical records, negotiating settlements and ensuring fair and prompt resolution for clients. Seeking a challenging position to utilize my experience and expertise and contribute to a reputable company.

Experience

GEICO Insurance, Richardson, TX.

August 2007 - Present

Senior Arbitration Claim Specialist, GEICO Insurance

2016 - Present

• Facilitate the resolution of claims disputes with adverse insurance carriers through the arbitration process.
• Initiate and oversee the entire arbitration claims life cycle.
• Review relevant documentation, contracts and agreements to gather information that support our liability decision.
• Prepare and present evidence for arbitration hearings.
• Present arbitration results to our policy holders.
• Consistently recovered a minimum of $300K monthly.
• Trained junior staff members on arbitration rules, regulations, and best practices for increased efficiency in case management.

• Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
• Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
• Investigate and assess bodily injury by analyzing medical reports, policy documents and accident reports, policies, and accident reports.
• Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
• Evaluated insurance policies and analyzed damages to determine coverage.
• Prepare and present detailed reports to management, highlighting findings, recommending settlements, and legal strategies.
• Negotiate settlements with with claimants and their legal representatives, ensuring fair compensation within policy limits.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
• Trained other claims staff members on proper handling and evaluation of injury claims.