Cheryl Michalegko
ERIE,PA
Summary
Dynamic and dedicated professional with experience at Sarah A. Reed Retirement Center, excelling in meal preparation and client support. Proven ability to enhance service quality through effective time management and cleaning expertise. Recognized for training new team members and ensuring compliance with dietary needs, contributing to a safe and efficient dining environment.
Overview
21
21
years of professional experience
Work History
Dietary Aide
Sarah A. Reed Retirement Center
Erie, PA
07.2011 - Current
- Assisted in meal preparation and assembly, ensuring adherence to dietary guidelines and resident preferences.
- Maintained cleanliness of dining areas and kitchen equipment, promoting a safe and hygienic environment.
- Collaborated with nutrition staff to deliver personalized meal plans for residents with specific dietary needs.
- Monitored food inventory levels, assisting in ordering supplies to maintain consistent stock availability.
- Trained new team members on operational procedures, enhancing team efficiency and service quality.
- Coordinated with healthcare professionals to ensure compliance with dietary restrictions for residents' health needs.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cashier
McDonald's
Erie, PA
03.2005 - 06.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving issues promptly to enhance satisfaction.
- Implemented strategies to reduce wait times during peak hours, improving flow.
- Collaborated with team members to maintain cleanliness and organization of checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
East High School
Erie, PASkills
- Effective time management
- Analytical problem-solving
- Cleaning and sanitizing expertise
- Client support
Timeline
Dietary Aide
Sarah A. Reed Retirement Center
07.2011 - Current
Cashier
McDonald's
03.2005 - 06.2011
East High School