Overview
Work History
Education
Skills
Timeline
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Cheryl Morgan

Lake Saint Louis,MO

Overview

3
3
years of professional experience

Work History

Fulfillment Associate

Amazon Fulfillment Center
Saint Peters, Mo
03.2025 - Current
  • Implemented time-saving techniques that improved workflow within the pick area.
  • Enhanced order accuracy by diligently picking items according to customer specifications.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.

Fulfillment Associate

Amazon Delivery Station
Pontoon Beach, Illinois
06.2024 - 10.2024
  • Efficiently handled packages, boosting daily throughput by 12% and ensuring timely deliveries.
  • Implemented safety protocols, reducing incidents and enhancing team safety awareness.
  • Collaborated with diverse teams for accurate, timely package sorting, boosting team productivity.
  • Adapted to new technologies and processes, showing commitment to improvement in a fast-paced setting.
  • Prepared packages meticulously for delivery, ensuring compliance and maintaining high-quality output.

Fulfillment Associate

Amazon Fulfillment Center
Saint Peters, Missouri
09.2023 - 01.2024
  • Prepare over 300 boxes daily, ensuring high-quality deliveries and precise inventory management.
  • Inspect and assess inventory for defects, ensuring only quality items are shipped.
  • Achieved 99.5% accuracy in order picking by following screen prompts and labeling packages correctly.
  • Collaborated with team to optimize workflow, reducing processing time by 8% per shift.

Seasonal Guest Advocate

Target
Fairview Heights, Illinois
12.2022 - 01.2023
  • Utilized answering machines and computer systems to process transactions, update customer information, and access relevant data.
  • Collaborated with team to resolve customer queries, enhancing service satisfaction.
  • Applied upselling strategies, consistently achieving sales targets.Enhanced guest support by resolving concerns effectively.
  • Documented sales and inventory, ensuring accurate records and stock levels.

Education

High School -

Cahokia High School
Cahokia, Illinois
05.2023

Pharmacy Technician Certification - Pharmacology

Stepful
New York, NY
05.2026

Skills

  • Adaptability
  • Process Improvement
  • Quality Assurance
  • Team Collaboration
  • Data Analysis
  • Time Management
  • Logistics Coordination
  • Attention to Detail
  • Security Awareness
  • Health Safety Management
  • Customer Service
  • Conflict Resolution
  • Inventory Management
  • POS System Proficiency

Timeline

Fulfillment Associate

Amazon Fulfillment Center
03.2025 - Current

Fulfillment Associate

Amazon Delivery Station
06.2024 - 10.2024

Fulfillment Associate

Amazon Fulfillment Center
09.2023 - 01.2024

Seasonal Guest Advocate

Target
12.2022 - 01.2023

High School -

Cahokia High School

Pharmacy Technician Certification - Pharmacology

Stepful
Cheryl Morgan