Cheryl Myers
Holts Summit,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Williams Keepers LLC.
03.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained inventory of office supplies and placed orders.
Controller/Office Manager
Eagle Security and Electronics
07.2021 - 02.2024
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for 5-10 employees to comply with predetermined company guidelines.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted with planning office events and meetings for smooth execution.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Collected cash and credit card payments, processed transactions and updated relevant records.
- Tracked important information in QuickBooks and Excel spreadsheets and ran reports or generated graphs using data.
Administrative Assistant
Austin Machine
06.2018 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Conducted research for project proposals, compiling information that supported winning bids.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Office Manger/Accounting Assistant
Mr. T's Riverside
06.2015 - 06.2018
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ05.2021
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ09.2018
High School Diploma -
Fort Zumwalt North
O'Fallon, MO05.1994
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Professional Communication
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Excel spreadsheets
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Data organization
- Deadline-oriented
- Records Management
- Professional and mature
- Calendar Management
- Filing and data archiving
- Invoice Processing
- Documentation And Reporting
- Relationship Building
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Document Management
- Data Management
- Data Collection
- Spreadsheets
- Prioritization
- Document Control
- Multi-Line Phone Systems
- Spreadsheet Management
- Client Relations
- Multi-line phone proficiency
- Resourceful
- Records administration
- Event Coordination
- Tech-Savvy
- Confidential Document Control
- Meeting planning
- Complex Problem-Solving
- Documentation and control
- Spreadsheet development
- Internal Communications
- Schedule Management
- Mail Management
- Meeting Arrangements
- Bookkeeping
- Business Administration
- Attendance record management
- Purchase orders organization
- Coordination
- Writing reports
- Employee timesheet processing
- Research
- Team Bonding
- Staff Management
- Payroll and budgeting
- Account Reconciliation
- Accounting Support
- Internet Research
- Mail distribution
- Expense Reporting
- Workflow Planning
Timeline
Administrative Assistant
Williams Keepers LLC.
03.2024 - Current
Controller/Office Manager
Eagle Security and Electronics
07.2021 - 02.2024
Administrative Assistant
Austin Machine
06.2018 - 01.2021
Office Manger/Accounting Assistant
Mr. T's Riverside
06.2015 - 06.2018
Bachelor of Science - Business
University of Phoenix
Associate of Arts - Criminal Justice
University of Phoenix
High School Diploma -
Fort Zumwalt North
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