CHERYL PESEK

Provide consistent and positive interaction with customers and fellow employees.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Very detailed-oriented, and have excellent time management skills.
• Adapt to every changing situations that arises.
• Work well with others.
• Enjoy taking on new challenges and learning new skill, and techniques.
• Very good at multi tasking and keeping my composure with large crowds

• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Answered customers' questions, recommended items, and recorded order information.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Remained calm and poised when dealing with difficult customers or during busy shifts.