Cheryl Peterson
Lead Specialist, Mortgage Loan Processing
Hooper,NE
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Over 12 years of experience in loan processing and mortgages.
Overview
12
12
years of professional experience
Work History
Lead Specialist, Mortgage Loan Processing
First National Bank Of Omaha- Mortgage Division
Omaha, NE
06.2020 - Current
- Provided quick turnaround times to maintain fast-past schedule.
- Set up and completed loan submission packages.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Handled any conditions sent from underwriting departments.
- Upheld complete confidentiality of all submitted information according to release guidelines.
Senior Mortgage Loan Processor
First Community Bank
Fremont, Nebraska
10.2017 - 06.2020
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Set up and completed loan submission packages.
- Coordinated closing process with attorneys, title companies and government clerks.
- Produced and submitted completed loan packages to title and escrow professionals.
- Reviewed and validated details of loan applications and closing documentation.
- Oversaw file input in mortgage software and grant-specific software.
Senior Specialist, Mortgage Processing
First National Bank Of Omaha- Mortgage Division
Fremont, Nebraska
07.2015 - 10.2017
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
- Handled any conditions sent from underwriting departments.
- Reviewed and validated details of loan applications and closing documentation.
- Set up and completed loan submission packages.
Education
High School Diploma -
Archbishop Bergan
Fremont, NEBiology
Hastings College
Hastings, NEBusiness
Metropolitan Community College
Omaha, NESkills
- Training Employees
- Ability to adapt to changes in the market/field
- Loan Processing Coordination
- Government Lending
- Attention to Detail
- Customer Service
- Loan Closing
Accomplishments
- Named one of top five processors company wide
- Hired/recruited to start up mortgage operations at local bank
- Helped establish LOS system for mortgage loan department
- Promoted within
- Supervised team of 15 staff members
Timeline
Lead Specialist, Mortgage Loan Processing
First National Bank Of Omaha- Mortgage Division
06.2020 - Current
Senior Mortgage Loan Processor
First Community Bank
10.2017 - 06.2020
Senior Specialist, Mortgage Processing
First National Bank Of Omaha- Mortgage Division
07.2015 - 10.2017
High School Diploma -
Archbishop Bergan
Biology
Hastings College
Business
Metropolitan Community College
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