Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Piggee

Little Rock,AR

Summary

Rehabilitation instructor with 15 years of experience in human services, specializing in mental health support and patient advocacy. Demonstrated success in coordinating services and ensuring treatment compliance, leading to improved patient recovery outcomes. Strong background in customer service and sales, enhancing relationship-building and communication skills. Dedicated to creating positive environments and empowering individuals in need.

Overview

21
21
years of professional experience

Work History

Retail Sales Associate

Belk
Little Rock, AR
09.2021 - Current
  • Customer service
  • Transactions
  • Open credit accounts
  • Sales
  • Merchandising and store presentation

Inside Sales Associate

Publishing Concepts Inc.
Dallas, TX
12.2024 - 08.2025
  • Customer outreach and relationship building
  • Product and service presentation
  • Sales process management
  • Data and record keeping
  • Collaboration and team support
  • Customer support and retention

Rehabilitation Instructor

Arkansas State Hospital
Little Rock, AR
12.2010 - 03.2023
  • Provide direct instruction to mental health populations
  • Monitoring and documentation of compliance and progress of mental health treatment
  • Coordinating support services
  • Advocacy and empowerment of mental health patients
  • Safety and compliance
  • Instrumental in contributing to the recovery of mental health patients

Substitute Teacher

Little Rock School District
Little Rock, AR
01.2005 - 07.2011
  • Follow lesson plans and classroom policies
  • Deliver instruction
  • Foster a positive learning environment
  • Classroom management
  • Attendance and documentation

Telephone Sales Representative

Heritage Company
Sherwood, AR
06.2009 - 01.2011
  • Meet daily, weekly, and monthly sales quotas
  • Make outbound calls
  • Follow scripted presentation
  • Explain purpose of campaigns
  • Address questions or objections
  • Negotiate terms to close deal

Research Interviewer

Market Strategies International
Little Rock, AR
08.2004 - 10.2008
  • Explain research purpose
  • Obtain informed consent
  • Conduct interviews
  • Probe for detailed data
  • Maintain confidentiality

Education

Bachelor of Arts - Psychology

Philander Smith College
Little Rock, AR
05.2010

Skills

  • Customer service and support
  • Retail sales and service
  • Instruction delivery and communication
  • Phone etiquette and professionalism
  • Typing proficiency (35 wpm)

Timeline

Inside Sales Associate

Publishing Concepts Inc.
12.2024 - 08.2025

Retail Sales Associate

Belk
09.2021 - Current

Rehabilitation Instructor

Arkansas State Hospital
12.2010 - 03.2023

Telephone Sales Representative

Heritage Company
06.2009 - 01.2011

Substitute Teacher

Little Rock School District
01.2005 - 07.2011

Research Interviewer

Market Strategies International
08.2004 - 10.2008

Bachelor of Arts - Psychology

Philander Smith College
Cheryl Piggee