Summary
Overview
Work History
Education
Skills
Websites
Certification
References
References
Timeline
Generic

Cheryl Powers

Piney Flats,TN

Summary

Compassionate and driven Registered Nurse with over 15 years of experience in clinical care, behavioral health, and quality assurance. Eight plus years of Clinical and Quality outpatient coding using ICD-9 and CPT guidelines. Will obtain CP Certification in the next couple of weeks. Proven success in leading interdisciplinary teams, developing individualized care plans, and improving healthcare processes. Recognized for excellence in patient advocacy, risk assessment, and enhancing patient outcomes through strong communication and leadership skills. Seasoned Quality Evaluator with strong background in assessing and improving product quality. Showcased ability to identify flaws, implement corrective action plans, and establish quality control standards. Recognized for skillful application of industry-standard evaluation methodologies and tools. Demonstrated track record of enhancing operational efficiency through process optimization.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Quality Evaluator

Elevance Health
Indianapolis, IN
01.2016 - 05.2025
  • Conducted QA audits to ensure compliance with internal standards and regulatory requirements.
  • Identified process inefficiencies and implemented corrective strategies.
  • Partnered cross-functionally on quality improvement initiatives and prepared detailed performance reports.

RN Case Manager

Elevance Health
Indianapolis, IN
01.2013 - 01.2016
  • Created individualized, evidence-based care plans across diverse patient populations.
  • Advocated for patient needs, coordinated services, and ensured continuity of care post-discharge.
  • Used RPMS and EHR systems for precise documentation and outcome tracking.

Psychiatric Nursing Supervisor

Virginia Beach Psychiatric Hospital
Virginia Beach, VA
08.2011 - 12.2012
  • Supervised and mentored nursing staff in a high-acuity behavioral health unit.
  • Led interdisciplinary rounds, developed staffing plans, and facilitated crisis interventions.
  • Ensured quality care delivery while meeting budget and resource constraints.

Psychiatric Registered Nurse

Virginia Beach Psychiatric Hospital / Pines Residential Treatment Center / Lewis Gale Psychiatric Center
VA
08.2007 - 08.2011
  • Delivered comprehensive psychiatric nursing care to adults and adolescents.
  • Conducted assessments, facilitated therapy groups, and coordinated discharge planning.
  • Promoted therapeutic environments and supported behavior modification strategies.

Outpatient Medical Coder

Lewis Gale Hospital
Salem, VA
03.1999 - 05.2007
  • Coded diagnoses and procedures using ICD-9, CPT, and HCPCS.
  • Ensured claim accuracy and compliance for multiple specialties.
  • Supported audits and collaborated with clinical teams to clarify documentation.

Education

M.S. - Nursing Leadership & Management

Western Governors University
Salt Lake City, UT
05.2020

B.S. - Nursing

Chamberlain College of Nursing
Sandy Springs, GA
05.2017

A.A.S. - Nursing

Virginia Western Community College
Roanoke, VA
05.2007

Skills

  • Quality assurance and compliance
  • Behavioral health nursing
  • Interdisciplinary collaboration
  • Care plan development
  • Crisis intervention
  • Documentation and EHR management
  • Leadership and mentoring
  • Risk management
  • Patient education and advocacy
  • Medical coding

Certification

  • Registered Nurse, Active
  • Certified Professional Coder (CPC), In Progress

References

Available upon request

References

References available upon request.

Timeline

Quality Evaluator

Elevance Health
01.2016 - 05.2025

RN Case Manager

Elevance Health
01.2013 - 01.2016

Psychiatric Nursing Supervisor

Virginia Beach Psychiatric Hospital
08.2011 - 12.2012

Psychiatric Registered Nurse

Virginia Beach Psychiatric Hospital / Pines Residential Treatment Center / Lewis Gale Psychiatric Center
08.2007 - 08.2011

Outpatient Medical Coder

Lewis Gale Hospital
03.1999 - 05.2007

M.S. - Nursing Leadership & Management

Western Governors University

B.S. - Nursing

Chamberlain College of Nursing

A.A.S. - Nursing

Virginia Western Community College
Cheryl Powers
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