Cheryl Ray
Windsor Mill,MD
Summary
To find a position where I can use my strength and experience in the public services industry to contribute to the growth of a company. Authorized to work in the US for any employer. Motivated professional proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with several years of experience building client relations, supporting operations, managing logistics, and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.
Overview
16
16
years of professional experience
Work History
Cdl A driver with tanker endorsement
Xerkcise Trucking
accokeek, md
01.2024 - Current
- Skilled with routing loads to meet scheduled appointment times
- Knowledge in maintaining truck maintenance schedules and safety checks
- Ability to audit logbooks in order make certain driver are driving in accordance to FMCSA regulations
- Able to communicate well with DOT Officers, customers, brokers, warehouse staff, and dispatchers
- Comfortable in providing support to other drivers with concerns and inquiries with particular loads and routes
- Strong attention to details with documentations provided by drivers, shippers, and receiving customers
- Monitored load security throughout trips ensuring no shifting or loss of freight while in transit.
- Communicated effectively with dispatchers, customers and other drivers via two-way radio or cellular phone devices.
- Complied with all federal, state, local laws governing transportation industry operations including hours of service regulations.
- Operated trucks efficiently in accordance with established policies and guidelines.
- Verified accuracy of shipment paperwork including bills of lading, manifests, invoices.
- Inspected trailers before loading to ensure safe transport conditions for goods.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Delivery Driver
DoorDash
Baltimore, MD
08.2020 - Current
- Delivered orders while complying with DoorDash's customer service and food hygiene policies
- Used the DoorDash app to set availability, accept deliveries and locate customers
- Maintained a 100% delivery completion rate with a 4.9/5 rating for customer service
- Over 6000 successful delivery's
Commercial truck driver
4kt trucking
Upper marlboro, md
06.2023 - 12.2023
- Skilled with routing loads to meet scheduled appointment times
- Knowledge in maintaining truck maintenance schedules and safety checks
- Ability to audit logbooks in order make certain driver are driving in accordance to FMCSA regulations
- Able to communicate well with DOT Officers, customers, brokers, warehouse staff, and dispatchers
- Comfortable in providing support to other drivers with concerns and inquiries with particular loads and routes
Delivery Specialist
United Parcels Service UPS
Baltimore, MD
09.2019 - 01.2020
- Delivery driver
- Carrying out re-merchandising, display, price markdowns duties
Westminster MD March 2015-September 2018
Carroll County Pools and Spas
Westminster, MD
03.2015 - 09.2018
- Scheduled and dispatched service calls
- Responding quickly and resourcefully to customer requests or concerns
- Using suggestive selling techniques to increase sales
- Giving information to customers about products
- Up selling and making recommendations to customers
- Serving multiple customers in a short period of time
- Carrying out re-merchandising, display, price markdowns duties
- Accurately completing cash register transactions
- Receiving store deliveries
- Representing the store in a professional and positive manner
- Creating and maintaining long-term relationships with regular customers
- Assisting in all store administrative tasks
- Executing marketing and visual merchandising initiatives
- Assisting customers with choices by providing them with information about products
Building Security Officer
Springfield Hospital Center
Sykesville, MD
12.2012 - 11.2015
- Ensure safety of campus buildings, staff, and patients through routine patrols, searches, and emergency situations
- Assess potentially dangerous situations and respond accordingly
- Completed daily written reports and forwarded to appropriate supervisors; complete incident reports
- Participate in activities with patients to build positive relationships
- Participated in drills for emergency preparedness purposes like fires or active shooter scenarios.
- Enforced access control policies for the building premises.
- Adhered to legal regulations pertaining to safety protocols within the building premises.
Dispatch/Receptionist
Berman Towing
Baltimore, MD
05.2011 - 11.2012
- Answered, screened and directed inbound phone calls for police calls as well insurance and generalpublic
- Received and assisted clients and escorted them to correct destinations; offices, rooms
- Performed general secretarial duties, including - meeting scheduling, appointment set up, faxing airmailing
- Processed payments over phone for services
- Took verbal and written messages and transmitted them to exact person/destination
- Accepted letters and packages delivered to the front desk and distributed to appropriate staff
- Interacted well with the public
- Handled delicate situations, such as - customer requests, special needs and complaints
- Performed basic customer service functions
- Maintained a neat, tidy and pleasant appearance of the reception area
Property Security
Bowles Corporate Services
Baltimore, MD
06.2010 - 01.2011
- Checked identification of all people entering the premises
- Searched vehicles prior to entry and exit for dangerous materials or weapons
- Ensured building safety, patrolled building and outside premises for suspicious activity or unidentified persons
- Monitored security cameras in order to ensure safety of property and guests.
- Patrolled the building and grounds to ensure security of personnel, property, and assets.
- Enforced security policies onsite to prevent unauthorized access or theft of company property.
- Conducted regular patrols around the property grounds
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
Vector Security Patrol
Columbia, MD
05.2010 - 12.2010
- Patrolled the building
- Responsible for recognizing suspicious activity or individuals
- Monitored loss prevention protocol and maintained safety of facility
Food Service Manager/ Shift Manager
Royal Farms
Finksburg, MD
01.2008 - 05.2010
- Supervised employees in the store and deli area; communicated with the corporate office regarding issues, financial matters, and complaint resolution
- Maintained product inventory, completed ordering process
- Established customer service standards and practices; maintained cleanliness of store, friendly customer interactions
- Performed basic cashier duties
Education
Commercial Drivers License
Community College Baltimore County
Essex Md06-2023
Some College (No Degree) -
Carroll Community College
Skills
- Commercial semi driving
- Loss Prevention
- Food Service Management
- Driving
- Supervising Experience
- Inventory Control
- Certifications and Licenses
- Security Guard
- Additional Information
- Excellent communication
- ability to follow directions ability to multi-task
- Route planning expertise
- Trailer Coupling and Uncoupling
- Safe Driving Practices
- Logbook Maintenance
- Emergency response readiness
- Accident prevention techniques
- Air Brake Operation
- GPS Navigation Systems
- Load securement knowledge
- Adherence to Regulations
- Vehicle inspection proficiency
- Fuel-efficient driving
- Materials Transport
- Delivery Scheduling
- Load security
- Safe Driving
- Document Management
- Equipment Operation
- Problem-solving capabilities
- Refrigerated trailers operation
- DOT Compliance
- Strong Work Ethic
- Dependable and reliable
- Defensive driver training
- Mechanical Knowledge
- Accurate record keeping
- Logistics Planning
- Inclement weather driving
- Air Brake Certification
- OTR Driving
- Customer-Oriented
Timeline
Cdl A driver with tanker endorsement
Xerkcise Trucking
01.2024 - Current
Commercial truck driver
4kt trucking
06.2023 - 12.2023
Delivery Driver
DoorDash
08.2020 - Current
Delivery Specialist
United Parcels Service UPS
09.2019 - 01.2020
Westminster MD March 2015-September 2018
Carroll County Pools and Spas
03.2015 - 09.2018
Building Security Officer
Springfield Hospital Center
12.2012 - 11.2015
Dispatch/Receptionist
Berman Towing
05.2011 - 11.2012
Property Security
Bowles Corporate Services
06.2010 - 01.2011
Vector Security Patrol
05.2010 - 12.2010
Food Service Manager/ Shift Manager
Royal Farms
01.2008 - 05.2010
Commercial Drivers License
Community College Baltimore County
Some College (No Degree) -
Carroll Community College
Similar Profiles
Lew MatthewsLew Matthews
Commercial Truck Driver at BJJ Trucking/Foodliner TruckingCommercial Truck Driver at BJJ Trucking/Foodliner Trucking
Oralia ReyesOralia Reyes
Business Manager at Fair Trucking Corp/Famrey Trucking CorpBusiness Manager at Fair Trucking Corp/Famrey Trucking Corp
David MeffordDavid Mefford
Trash Truck Driver at Ray Jones Trucking (Triple J Trucking)Trash Truck Driver at Ray Jones Trucking (Triple J Trucking)
Dorothea BowersDorothea Bowers
Customer Host at WalmartCustomer Host at Walmart
Maunila RaiMaunila Rai
Nursing Assistant at Maunila RaiNursing Assistant at Maunila Rai