Cheryl Silvaggio
San Diego,CA
Summary
Executive-level administrative professional with extensive experience supporting district leadership, coordinating cross-departmental communication, and ensuring compliance with California Education Code and district policies. Proven ability to manage confidential matters, resolve complex issues, and facilitate effective communication among staff, students, parents, and the public. Highly skilled in maintaining accurate records, and supporting the Superintendent and Governing Board with advanced scheduling and meeting facilitation. Recognized for professionalism, attention to detail, and a collaborative approach to supporting district operations and public relations.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Central Registrar / Attendance Specialist (District-Level Compliance & Reporting)
Ramona Unified School District – District Office
Ramona, CA
07.2021 - Current
- Serve as district expert on student registration, ensuring compliance with California Education Code, CDE guidance, and San Diego County Office of Education regulations; develop and maintain registration procedures, formats, and public-facing guidance, including website content and enrollment documentation.
- Act as subject matter expert on attendance law, instructional time requirements, and state attendance reporting, interpreting and administering policies and procedures related to district operations.
- Coordinate and participate in district attendance audits, working directly with auditors to ensure accuracy, compliance, and timely resolution of findings.
- Lead state attendance reporting and ensure district-wide data integrity, compiling, organizing, and reviewing information for reports presented to District Cabinet and School Board.
- Create and maintain Short-Term Independent Study (STIS) packets in full compliance with CDE requirements; monitor and oversee STIS implementation district-wide, ensuring proper documentation and compliance.
- Provide Level II escalation support for complex registration and attendance issues across all school sites, resolving issues on behalf of staff, students, parents, and the public.
- Deliver on-site support to every school in the district regarding chronic absenteeism, attendance accuracy, and Multi-Tiered Systems of Support (MTSS) interventions.
- Compile, extract, analyze, and manipulate PowerSchool and related data to generate standardized and specialized reports, trend analyses, and recommendations for compliance planning and board presentations.
- Maintain ADA and enrollment dashboards using Excel and Google Sheets.
- Communicate and collaborate with administrators, attendance teams, site staff, and County to implement and maintain attendance services and programs, coordinate activities, resolve issues, and improve practices.
- Communicate with families regarding sensitive and complex issues, including attendance noncompliance, homelessness (McKinney-Vento), and custody or enrollment disputes, maintaining confidentiality and professionalism.
- Recognized for exceptional customer service, professionalism, and ability to manage difficult conversations with clarity and empathy while providing technical assistance, guidance, and training to site attendance personnel and administrators.
- Train and provide work direction to support staff within the district, ensuring compliance with established timelines, procedures, and standards of quality.
Attendance Technician / Clerk III
Ramona Unified School District – James Dukes Elementary
Ramona, CA
08.2013 - 06.2021
- Managed student attendance and enrollment using PowerSchool, maintaining accurate records and supporting compliance with district and state requirements.
- Prepared monthly ADA and enrollment reports for administrative review and board reporting.
- Maintained accurate student records related to attendance, transfers, and releases, ensuring data integrity and confidentiality.
- Played a key role in developing attendance tracking systems for blended learning during COVID-19, supporting special projects and adapting to new compliance requirements.
- Prepared documentation for SARB hearings and coordinated IEP, 504, and intervention meetings.
- Coordinated ELPAC testing and maintained English Learner records.
- Served as School Homeless Liaison, ensuring eligible students and families received appropriate rights and services.
- Produced Excel reports and supported site administration with data analysis and reporting.
- Provided front-office support, greeting visitors and callers in a professional manner and referring inquiries as appropriate.
Attendance Technician / Health Technician
Ramona Unified School District – Ramona Elementary
Ramona, CA
11.2012 - 06.2013
- Maintained attendance, enrollment, and health records in PowerSchool, ensuring compliance with district procedures.
- Prepared attendance accounting and ADA documentation for district and state reporting.
- Administered medications and maintained confidential health records, upholding privacy and legal requirements.
- Provided clerical and front-office support, assisting with document preparation and public relations.
- Certified in CPR and First Aid.
Health Technician
Ramona Unified School District – Barnett Elementary
Ramona, CA
01.2009 - 10.2012
- Maintained confidential student health records and administered medications, supporting student well-being and compliance.
- Assisted with front-office clerical duties, supporting school operations and public interactions.
- Ensured student health, safety, and campus supervision.
Campus Safety Officer
Ramona Unified School District – Barnett Elementary
Ramona, CA
09.2008 - 12.2008
- Ensured student health, safety, and campus supervision.
Kindergarten / Preschool Aide
Montessori Children’s House
Ramona, CA
01.2002 - 01.2003
Secretary / Residency Program Coordinator
Rady Children’s Hospital & Health Center
San Diego, CA
01.1990 - 01.1997
- Provided administrative support, managed confidential records, scheduled meetings, and coordinated program activities for medical staff and residents.
Education
Child Development (15 units)
Grossmont And Palomar College
San Diego, CAHigh School Diploma - undefined
Walden Prep Secondary School
Dallas, TXSkills
- Executive Administrative Support & Office Management
- Cross-Departmental Communication & Coordination
- Policy Interpretation & Compliance Monitoring
- Confidential Information Management
- Scheduling & Calendar Management
- Data Analysis, Dashboards & Reporting
- Staff Training & Work Direction
- Student Services Program Coordination
- Family Engagement & Complex Case Resolution
- PowerSchool (Advanced / District-Level)
- Proficiency with MS Word, Excel, Google Suite, Adobe Acrobat
- Document Preparation & Data Verification
- Familiarity in Accounts Receivable and Chart Strings
Certification
- CASBO Workshops & Trainings (SDCOE)
- CDE Attendance Accounting & Instructional Time Webinars (Annual)
- PowerSchool User Group Conference
Timeline
Central Registrar / Attendance Specialist (District-Level Compliance & Reporting)
Ramona Unified School District – District Office
07.2021 - Current
Attendance Technician / Clerk III
Ramona Unified School District – James Dukes Elementary
08.2013 - 06.2021
Attendance Technician / Health Technician
Ramona Unified School District – Ramona Elementary
11.2012 - 06.2013
Health Technician
Ramona Unified School District – Barnett Elementary
01.2009 - 10.2012
Campus Safety Officer
Ramona Unified School District – Barnett Elementary
09.2008 - 12.2008
Kindergarten / Preschool Aide
Montessori Children’s House
01.2002 - 01.2003
Secretary / Residency Program Coordinator
Rady Children’s Hospital & Health Center
01.1990 - 01.1997
High School Diploma - undefined
Walden Prep Secondary School
Child Development (15 units)
Grossmont And Palomar College