Cheryl Smith
Heart to Heart Hospice
Terrell,TX
1
Certification
10
years of professional experience
Detail-oriented Certified Medical Assistant with clinical expertise and hands-on experience in patient care. Completed 180-hour Medical Assistant externship and proficient in phlebotomy, vital signs, medication administration, injections, 12-lead EKGs, EMR documentation, and medical office procedures. Committed to supporting physicians and healthcare teams in delivering high-quality care in fast-paced environments.
Work History
Certified Nurse Aide
2 Years 5 Months- Delivered compassionate daily care, assisting patients with bathing, dressing, grooming, and mobility to enhance comfort and dignity.
- Monitored and documented changes in patient condition to facilitate timely interventions and improve care outcomes.
- Collaborate with nurses and healthcare professionals to deliver individualized patient care.
- Provided emotional support to patients and families during end-of-life care, fostering a compassionate environment and ensuring dignity in the final stages of life.
Certified Nurse Aide
1 Month- Provided direct patient care, ensuring comfort, dignity, and safety for all patients.
- Assisted nursing staff with patient care and accurate documentation, facilitating effective patient management.
- Provided compassionate personal care to patients, enhancing comfort and dignity during end-of-life transitions.
- Assisted nursing staff in daily activities, ensuring patient needs were met efficiently and effectively.
- Monitored vital signs and reported changes to medical team, facilitating timely interventions for patient safety.
Patient Service Representative
5 Years 10 Months- Managed patient check-in processes, ensuring accurate information collection and verification.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Facilitated communication between patients and medical staff, enhancing service delivery and satisfaction.
- Trained new staff on operational procedures and customer service standards to maintain quality care.
Education
Associate of Science - Health Management Administrative Service
Medical Assistant Certification Program - Medical Assitant
- Graduate
- Completed 180-Hour Medical Assistant Externship
Skills
Vital Signs
Medication Administration
Injections
Phlebotomy
Basic Cardiac Monitoring
12-Lead EKG
EMR management
Patient Documentation
Medical Office Procedures
Infection Control
Compliance standards
CPR/BLS Certified
Certification
Certified Medical Assistant (CMA), Certified Nurse Aide (CNA), American Heart Association Basic Life Support (BLS/CPR)
Timeline
Certified Nurse Aide
Hospice Plus
05.2024 - 06.2024Read More
Certified Nurse Aide
Heart to Heart Hospice
04.2024 - CurrentRead More
Patient Service Representative
Baylor Emergency Medical Centers
10.2016 - 08.2022Read More
The College of Health Care Professions
Medical Assistant Certification Program from Medical Assitant
Read More
The College of Health Care Professions
Associate of Science from Health Management Administrative Service
Read More