Cheryl Strickland
Powell,WY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
Work History
Receptionist/Scheduler
Powell Valley Healthcare
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Worked in the clinic, hospital, and two specialty clinics.
- Handled some insurance and VA paperwork
Office Manager/ Rental Mangager
Roy's Salon/ Roy Creech Rentals
03.2011 - 09.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by regularly reconciling accounts payable/receivable transactions to ensure balanced budgets.
- Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipments.
- Took in rental payments
- Screen rental applicants
- Business taxes
Education
Associate of Science - General Education
Northwest College
Powell, WY07.2024
Skills
- Customer/Client relations
- Data Entry
- Telephone skills
- Customer and client relations
- Scheduling
- Scheduling appointments
- File Management
- Document Management
- Clerical Support
- Professional Demeanor
- Information Protection
- Bookkeeping
- Basic accounting
- Security awareness
- Punctual and Reliable
- Attention to Detail
- Customer Service
- Appointment Scheduling
- Problem-Solving
- Call Answering and Routing
- Courteous and Professional
- Basic Math
- Word Processing
- Bank Deposits
- Documentation
Accomplishments
Graduated with a 3.7 GPA. Volunteered with the Red Cross in North Carolina for four years. From managing a shelter to managing a resource center, going to many states, and helping those affected by wildfires and floods. Received many awards over those years. I volunteer at the Red Cross here in Wyoming as a community leader but have not had to do anything yet.
Spending time with friends and family
I love spending time with my family (especially my grandkids) and friends. Whether it's in front of the TV watching sports or movies, we always seem to have a good time. We enjoy going to church and doing activities there as well. We love to ride and look at the mountains and go fishing from freshwater or saltwater back home in North Carolina.
Timeline
Receptionist/Scheduler
Powell Valley Healthcare
05.2024 - Current
Office Manager/ Rental Mangager
Roy's Salon/ Roy Creech Rentals
03.2011 - 09.2022
Associate of Science - General Education
Northwest College
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