Cheryl Sullivan
Thrive OB and Womens Wellness
Crystal Lake,Illinois
30
years of professional experience
Dedicated Health Care Professional with extensive volunteer experience in foster care support and community service. Mentored foster children through Stable Moments Program and contributed to Ruth Project and Kids in Need, enhancing adjustment and stability for at-risk youth. Committed to advocating for every voice and ensuring inclusivity in all initiatives.
Work History
Medical Assistant
3 Years 9 Months- Assisted in patient intake processes, ensuring accurate medical history documentation.
- Managed appointment scheduling and follow-ups to optimize patient flow and care continuity.
- Performed routine clinical tasks, including vital signs monitoring and lab specimen collection.
- Educated patients on conditions and treatment options, enhancing understanding of treatment plans and wellness strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced patient satisfaction by delivering compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
27 Years 1 Month- Administered medications and injections according to physician orders, ensuring adherence to safety protocols.
- Collaborated with healthcare team to develop and implement individualized patient care plans, improving patient outcomes.
- Conducted patient assessments and recorded vital signs to ensure accurate health documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted in the preparation of examination rooms, maintaining cleanliness and organization for efficient patient flow.
- Streamlined clinic operations by documenting patient information accurately and updating electronic health records promptly.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with pharmacies via phone and fax to submit prescription orders and refill requests.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Managed inventory by ordering supplies efficiently, reducing waste and maintaining budget compliance.
Education
Medical Assisting - Health Care
Skills
Direct patient care
Clinical documentation
Medical terminology knowledge
EMR / EHR
HIPAA compliance
Patient scheduling
Patient relations
Patient advocacy
Customer service
Maintaining confidentiality
Reliable team player
Compassionate
Accomplishments
I am a people person and love new challenges and am very adaptable.
Timeline
Medical Assistant
Thrive OB and Womens Wellness
09.2021 - 06.2025Read More
Certified Medical Assistant
Howard Mangurten, M.D.
06.1995 - 07.2022Read More
William Rainey Harper College
Medical Assisting from Health Care
Read More