Cheryl Taylor

Founer of Cherdeleon creating customer, handmake, 100% organic, non-GMO skincare, perfumes, and personal care products. Personally design and craft each product to meet clients unique needs, combining artisan work personalized service. Built and managed the business independently, including branding, marketing, and customer relations, with experience showcasing at local and regnal events like the Kalamazoo Farmers Market, Island Festival and more.

I was responsible for opening and closing the store, greeting customers, and leading sales efforts. I consistently ranked as top performer, overseeing telephone service setups, tablets, watches, home internet and warranty support. I also guided team memebers, directed customers on insurance claims, and ensured smooth daily operations, combining leadership, sales excellence, and customer service expertise.

Oversaw all bar operations and staff coordination in a fast-paced, high-volume hositality environments. Responsible for recruiting, hiring, and training bar and banquet staff, incluing assistants for special events. Managed staffing assignments for weddings, family gatherings, and corporate events, ensuring seamless execution and exceptional guest experiences. Coordinated and supervised events logistics, including bar service, beverage managements, and team erformance, resulting in consistently successful events and high cleint satisfaction.

As a government contractor with Lifewireless, I assisted clients in obtaining phones and through the federal Lifeline Program. I qualified applicants, set up devices, activated mobile services, and educated clients on usage. Consistently achieving top production and performance metrics, I maintained accurate documentation and delivered exceptional customer service, helping numerous clients successfully access essential communication services.

As a Front Desk Receptionist at both Candlewood suites and Days Inn, properties under the same owership, I exsured smooth hotel operations and exceptional guest experience by Managing reservations, check-ins, and inquiries, resolving issues promptly, and coordinating with staff combinging strong organization, communication, and problem-solving to create a welcoming, professional environment.