Dynamic logistics professional with extensive experience at Kinetic Company, excelling in shipment tracking and export documentation. Proven ability to negotiate with carriers and ensure compliance with customs regulations. Adept at managing freight billing while fostering strong relationships with clients, resulting in timely and efficient delivery solutions.
Overview
18
18
years of professional experience
Work History
LOGISTICS LEAD
Kinetic Company
Greendale, WI
05.2019 - Current
Customer service calls daily.
Responsible for all decisions on new carriers and shipments.
Handle shipments from start to finish by scheduling according to customer purchase order requests.
Generated BOL, labels, packing slips, and necessary shipment documents.
Utilized FedEx and UPS in-house accounts for shipments.
Collaborated with Tforce, Priority1, and logistic companies to coordinate shipment schedules.
Coordinated daily international shipments by scheduling with carriers.
Prepared export commercial invoices, packing slips, and SLI documents.
Monitored shipment progress daily to ensure timely delivery.
Processed claims for shipments that are damaged or lost during transit time with carriers.
Collaborated with customers and carriers to optimize outcomes.
Work with shipping department to make sure all freight goes out correctly and timely.
Handle billing of all shipments, processing commissions for salespersons.
Maintain binder with all International shipment instructions.
Systems used are Docuware for uploading all backup documents pertaining to the shipments.
Infor call Systeline which is used for purchase order, jobs orders, inventory, invoicing etc.
Logistics Coordinator
API Heat Transfer
Franklin, WI
05.2018 - 05.2019
Coordinated daily truck schedules for pickups, ensuring timely operations.
Ensured shipping and transportation adhered to federal and international regulations.
Maintain customer spreadsheets for customs accounts to keep track of all shipments.
Collaborated with freight forwarders to arrange Ocean and Air shipments for high-profile clients.
Work on customer portals to schedule shipments per customer instructions.
Answer daily phone calls and emails that range from 50 to 100.
Organized conferences and meetings with high-profile clients to address concerns and deliver solutions.
Collaborated with warehouse to ensure freight allocation to correct trucking company.
Oversee compliance spreadsheet containing ITN# details for each shipment.
Work closely with manager to make sure all freight is out by month end.
Export Documentation Specialist
Komotsu (Formally known as Joy Global Surface Inc)
Oak Creek, WI
06.2015 - 04.2018
Work with multiple departments and Komotsu offices worldwide to generate export documentation for all shipments.
Collaborated with compliance team to secure Harmonized Tariff Codes and country of origin details.
Collaborated with Customer Service Representatives to remove billing blocks.
In a timely manner, send out documentation to forwarders and Komotsu offices worldwide.
Assist in filing DECs into the AES system.
Effectively and quickly resolve any billing issues as they arise.
Create and maintain transport files.
Processed daily reports in SAP for invoicing.
Managed multiple tasks efficiently within daily workload.
Collaborated with team members through cross-training to ensure seamless office operations during absences.
Ocean Export Specialist
DB Schenker, Inc
Oak Creek, WI
06.2012 - 12.2014
Managed LCL and FCL shipments for high-profile clients.
Coordinated daily bookings efficiently.
Filed AES daily.
Responded to approximately 80-100 emails each day.
Phone calls consist of customers in the United States and overseas associates.
Processed invoices, adjustments, credits, and certificates of origin efficiently.
Gained experience across five distinct systems.
Managed air export operations for six months, overseeing flight bookings.
Coordinated FedEx pickups for delivery to Chicago hub.
Collaborated with Chicago warehouse to coordinate freight transportation to airlines.
Monitored and documented shipment progress.
Check the ETD and ETA of each flight.
Coordinated with international offices to confirm freight arrival and delivery.
Ocean Export Specialist
UTI Incorporated
Franklin, WI
03.2008 - 05.2011
Coordinated FCL and LCL shipments for high-profile account.
Coordinated bookings with steamship lines based on shipper ready dates.
Managed SC Johnson account overseeing more than 100 daily shipments.
Managed multiple tasks while overseeing customer accounts.
Coordinated trucker schedules for freight pick-up and returns.
Monitored and managed shipment progress across ocean, rail, and road transport.
Answer emails and customer calls daily.
Conducted regular collection calls to ensure timely payments within 60 days.
Education
Associate - Accounting
Gateway Technical College
Skills
Shipment tracking
Export documentation
Carrier negotiation
Compliance management
Freight billing
Customs regulations
Timeline
LOGISTICS LEAD
Kinetic Company
05.2019 - Current
Logistics Coordinator
API Heat Transfer
05.2018 - 05.2019
Export Documentation Specialist
Komotsu (Formally known as Joy Global Surface Inc)
FoodWIse Program Administrator at University of Wisconsin, Madison – Division of ExtensionFoodWIse Program Administrator at University of Wisconsin, Madison – Division of Extension