Cheryl Vetrone
Gainesville,GA
Summary
Dynamic team leader with a proven track record at Ace Hardware, excelling in team motivation and problem-solving. Enhanced team performance through targeted coaching and conflict resolution, fostering a collaborative culture. Skilled in cash handling and attentive to detail, driving quality improvements and achieving shared goals across departments.
Overview
10
10
years of professional experience
Work History
Team Leader
Ace Hardware
05.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Bar Owner
Johnnys Bar
03.2015 - 03.2023
- Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business and positive word-of-mouth referrals.
- Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
- Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
- Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
- Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
- Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Education
Wayne High School
Fort Wayne, IN05-1990
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Goal setting
- Overseeing daily activities
- Quality improvement
- Daily workflow improvement
- Cash handling
- Multitasking
- Excellent communication
Timeline
Team Leader
Ace Hardware
05.2023 - Current
Bar Owner
Johnnys Bar
03.2015 - 03.2023
Wayne High School
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