Cheryl Wade
Grifton,NC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Front End Associate
Sam's Club
06.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Gathered shopping baskets and carts and relocated to designated areas.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Front End Cashier
Food Lion
08.2019 - 06.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Front End Associate
Toys"R"Us
06.2017 - 10.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Business
Pitt Community College
Winterville, NC12.2008
High School Diploma -
Ayden_Griton High School
Ayden, NC06.1991
Skills
- data entry
- merchandising
- inventory
- customer service
- cash handling
- communication skills
- upselling
- loss prevention
- organizational skills
- POS
- inventory control
- fast learner
- team player
- Verbal and Written Communication
- Merchandise Alteration Estimates
- Purchase Assistance
- Refunds and Exchanges
- Customer Service Excellence
- Register Opening and Closing
- Team Contribution
- Retail Transactions
- Sales Expertise
- Ability to Lift 40 Pounds
- Hospitality and Accommodation
- Product and Service Sales
- Conflict Resolution
- Issue Resolution
- Payments Posting
- Refund Handling
- Time Management Skills
Timeline
Front End Associate
Sam's Club
06.2021 - Current
Front End Cashier
Food Lion
08.2019 - 06.2020
Front End Associate
Toys"R"Us
06.2017 - 10.2019
No Degree - Business
Pitt Community College
High School Diploma -
Ayden_Griton High School
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