Summary
Overview
Work History
Education
Skills
Timeline
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Cheryl Weatherholtz

Cheryl Weatherholtz

Bunker Hill,WV

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Diligent, respectful attitude to dealing with clients, court personnel, attorney's and the public. Dedicated worker, good attendance with management abilities.

Overview

16
16
years of professional experience

Work History

Office Assistant Lead Worker

Weatherholtz Bonding
06.2008 - Current
  • Increased efficiency in handling incoming calls through effective phone system management and call routing.
  • Enhanced customer satisfaction with timely responses to inquiries via email, phone, or in-person visits.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Used TLO TransUnion to perform background checks to verify clients' backgrounds.
  • Served warrants, summonses, subpoenas and other official papers.
  • Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
  • Increased client satisfaction by providing timely and efficient bail bond services.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Built and established relationships with clientele to improve future business opportunities.

Education

High School Diploma -

Martinsburg High School
Martinsburg, WV
05.2007

Skills

  • Time Management
  • Filing Systems
  • Organizational Skills
  • Multitasking
  • Mail Handling
  • Work Ethic
  • Scanning and Copying
  • Billing and Invoicing
  • Data Entry

Timeline

Office Assistant Lead Worker

Weatherholtz Bonding
06.2008 - Current

High School Diploma -

Martinsburg High School

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Cheryl Weatherholtz