CHERYL WESSELL
Surprise,AZ
Summary
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
14
14
years of professional experience
Work History
Manufacturing Office Coordinator
MOUNTAIN TOP FOAM
08.2021 - Current
- Managed administrative and operational functions to ensure facility efficiency. Oversaw payroll processing through ADP and submitted approved timecards.
- Acted as primary contact for employees on HR inquiries, benefits, hiring, and new hire orientation. I was the liaison between employees and management. Some of my key accomplishments included working alongside the management team to help improve our employee engagement scores from 56% to 76% and assisting with the planning and implementation of Phase 1 and Phase 2 of the Tolleson manufacturing operation.
- Coordinated office schedules, supporting production, shipping, and customer service workflows.
- Managed purchase orders, vendor communication, and supply replenishment for daily operations.
- Maintained accurate records for invoices, files, and administrative documentation.
Office Manager/Customer Service
ZUMMIT PLASTICS
07.2020 - 10.2020
- Acted as the liaison between sales reps, customers, production, and vendors. Not only did I manage the office to make sure it ran smoothly but Handled purchasing for all products for the production facility and the office. I communicated directly with customers about their orders and updated sales reps. Collaborated with Sr. Production Manager to organize production of urgent orders effectively. Coordinated with logistics and notified when orders were ready for shipment.
- Managed daily office operations, ensuring smooth workflow across administration, purchasing, and customer support.
- Coordinated scheduling, meeting logistics, and calendar updates to maintain efficient department coverage.
- Oversaw invoicing, billing, and accounts payable records with strong attention to accuracy.
Office Administrator
WALKER EMULSIONS
04.2018 - 10.2019
- Performed administrative and clerical duties to support operational functions.
- Coordinated daily office operations, maintaining filing systems, correspondence, and document control
- Managed reception duties, directing calls, visitors, and internal requests with professionalism
- Processed invoices, purchase orders, and expense records with accuracy and timely follow-up
Office Manager
PRIME FOREST PRODUCTS, LLC
06.2012 - 01.2018
- Started up the company and created all documentation and procedures to improve operational efficiency. I created all invoices, order acknowledgements, purchase orders, inventory control reports, and financial reports to track payments to suppliers and receivables on shipments, along with profit loss reports. Managed million-dollar inventory and coordinated logistics across U.S. and Canada, collaborating with Canada Customs Patrol on bond paperwork. It required working closely with Canada Customs Patrol on documentation for all bond paperwork. This position required constant communication between sales and customers along with reconciling month end reports, and year-end audit preparation. Processed payroll, tracked PTO for all employees, and handled various HR responsibilities.
- Directed daily office operations, ensuring accurate scheduling, correspondence, and administrative support.
- Oversaw accounts payable, invoicing, and vendor communications to maintain organized financial records.
- Coordinated purchasing, supply tracking, and order follow-up to support uninterrupted business operations.
Education
High School Diploma -
Centennial High School
Gresham, OregonSkills
- Email management
- 10-key data entry
- JD Edwards
- Dynamics 365
- MS Office Excel
- MS Office Word
- PowerPoint
- ADP and Workday
- Teams
- Internet research
- Basware
- JD Edwards software
Interests
I enjoy golfing, reading, and playing with my German Shephard Roxy I was Treasurer on our neighborhood Homeowners Association Board for 9 years
Timeline
Manufacturing Office Coordinator
MOUNTAIN TOP FOAM
08.2021 - Current
Office Manager/Customer Service
ZUMMIT PLASTICS
07.2020 - 10.2020
Office Administrator
WALKER EMULSIONS
04.2018 - 10.2019
Office Manager
PRIME FOREST PRODUCTS, LLC
06.2012 - 01.2018
High School Diploma -
Centennial High School