Cheryl Wilson
Kroger
Portland,Oregon
1
Certification
8
years of professional experience
Hospitality professional with 8+ years of guest service experience, seeking a Minibar Attendant position. Experienced in preparing beverage and snack orders, keeping items stocked and organized, and recording items accurately. Discreet, efficient, and detail-oriented, with a focus on keeping guest rooms and minibars clean, fully stocked, and correctly charged.
Work History
E-commerce Attendant
5 Years 6 Months- Selected and fulfilled online orders by locating, scanning and carefully inspecting products for quality, accuracy, and freshness,
- Selected appropriate substitutions for unavailable items.
- Consistently maintained an average pick time of 24-28 seconds while achieving a 97-100% in-stock rate.
- Worked in a fast-paced retail environment while managing multiple online orders, and assisting in-store customers.
Grocery Clerk
5 Months- Organized merchandise onto U-boats for efficient stocking and replenishment.
- Stocked shelves and maintained organized product displays according to store standards.
- Assisted with maintaining product availability and keeping merchandise areas clean and organized.
Housekeeping Supervisor
2 Months- Supervised and supported a team of housekeepers, helping coordinate daily responsibilities and priorities.
- Inspected guest rooms to ensure cleanliness, communicated room conditions to team members, and coordinated with Hotel maintenance to address any repair issues.
- Provided guidance and support to team members to ensure work was completed efficiently and to company standards.
Mini Bar Attendant
1 Year 7 Months- Restocked and audited [20–30] minibars per shift, consistently meeting daily completion targets
- Recorded consumption and posted charges accurately, reducing billing discrepancies by [X]%
- Tracked inventory, rotated stock, and removed expired items to maintain quality and compliance
- Reported shortages, damaged equipment, and supply needs to the supervisor promptly
- Coordinated with housekeeping and front desk to service rooms around guest check-ins and check-outs
- Kept storage areas organized and cleaned minibar units to brand standards
Education
General Studies
High School Diploma
Skills
Minibar restocking and par-level management
Basic counting and record keeping
Accurate posting of guest charges (PMS/POS systems)
Expiration-date monitoring and product rotation
Time management across high room volumes
Guest privacy and discretion
Responsible alcohol handling and compliance
Teamwork with housekeeping and front desk
Certification
- Food Handlers card
Timeline
E-commerce Attendant
Kroger
02.2021 - 08.2026Read More
Grocery Clerk
Kroger
09.2020 - 02.2021Read More
Housekeeping Supervisor
Widewaters
10.2019 - 12.2019Read More
Mini Bar Attendant
Widewaters
03.2018 - 10.2019Read More
David Douglas High School
High School Diploma
Read More
Portland Community College
General Studies
Read More