CHERYL C. WRAY
Kingwood,Texas
Summary
Experienced professional focused on meeting or exceeding objectives. Advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Dedicated with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Supervisor, MM Sales Data Collection & Analysis
Insperity
06.2023 - Current
- Oversee daily operations of 6 direct reports in the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Train team to client face with prospective and existing clients, on the data collection process in collecting the appropriate data to submit to pricing to finalize a proposal.
Sales Liaison Team Leader
Insperity
02.2020 - 06.2023
- Team Leader, 3 direct reports in Middle Market Sales department
- Manage team who work with prospects and clients on proposal and acquisition process holistically from start to finish
- Client face with prospective, existing clients to assist in selling new business and acquisitions
- Work with executive C-level management, presenting presentations, risk analysis, and outlook with Insperity
- Offer friendly and efficient service to customers, handled challenging situations with ease
Sales Analyst
Insperity
11.2016 - 02.2020
- Project Manager
- Gather, organize, and analyze data, resolve discrepancies, and model information
- Customer Service, Client Facing
- Deliver key metrics for sales to drive success of business
Benefits Advisor
Aon Hewitt
06.2016 - 11.2016
- State License (NPN18062510) in TS, GA, SC, IN, NY
- Help retirees explore options for containing costs, switching plans
- Enroll retirees in plan under CMS (Centers Medicare Medicaid)
- Understand client's health concerns, align to financial wellbeing
- Work with client to transition off retirement plan to Medicare plan
Accountant III
Blue Cross Blue Shield Of SC
06.2010 - 01.2015
- Direct report to CFO
- Bank reconciliations, month end journal entries, account payables and receivables
- Manage Salesforce reporting, indirect spend in inventory, supplies and equipment
- Created Access database to improve financial reporting
Education
Master of Business Administration -
Western Governors University
03.2018
Bachelor's Degree - Human Resources Management
Western Governors University
02.2017
Associates Degree - Accounting
Gwinnett Technical College
Lawrenceville, GA05.1999
Skills
- Salesforce, Smartsheet, Premier Pathway, AIMS
- Microsoft Excel, Word, PowerPoint, Outlook, Access
- Process Improvement Initiatives
- Analyzing trends
- Employee Performance Reviews
- Building Customer Relationships and Loyalty
- Leadership, Team building, Training and mentoring
- Strategic Planning
Additional Information
MBA Capstone Team Simulation Award, Top 10% Texas Insurance License NPN18062510, Project Management Certification, 2022 Insperity MVP Employee Nomination 2nd Qtr., 2021 Insperity MVP Employee 1st Quarter, 2018 Insperity MVP Employee of the Year, 2018 Insperity MVP Employee 4th Quarter
Timeline
Supervisor, MM Sales Data Collection & Analysis
Insperity
06.2023 - Current
Sales Liaison Team Leader
Insperity
02.2020 - 06.2023
Sales Analyst
Insperity
11.2016 - 02.2020
Benefits Advisor
Aon Hewitt
06.2016 - 11.2016
Accountant III
Blue Cross Blue Shield Of SC
06.2010 - 01.2015
Bachelor's Degree - Human Resources Management
Western Governors University
Master of Business Administration -
Western Governors University
Associates Degree - Accounting
Gwinnett Technical College
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