Cheryl Zuk
Sanford,ME
Summary
Accomplished Housekeeper with a proven track record at Inn Season, enhancing guest satisfaction through meticulous cleaning and efficient room turnovers. Skilled in staff management and customer service, I excel in teamwork and strategic planning, significantly improving housekeeping operations. My approach ensures high standards of cleanliness, contributing to an inviting atmosphere for guests. Completed supervisor duties to ensure the enhancement of the work environment. Managed tasks and employees to provide the best work environment possible for employees and guest. Always on time to work, including not missing scheduled work days.
Overview
11
11
years of professional experience
Work History
Housekeeper
Inn Seasons
Ogunquit, ME
09.2014 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Housekeeper
Norsemen Inn
Ogunquit, ME
05.2013 - 07.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
GED -
Sanford Adult Education
Sanford, ME2001
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Process Monitoring and Improvement
- Priority management
Timeline
Housekeeper
Inn Seasons
09.2014 - Current
Housekeeper
Norsemen Inn
05.2013 - 07.2014
GED -
Sanford Adult Education