Cheryl Ann Ferreira
Cumberland,RI
Summary
With a successful background in law enforcement administration, my personal journey as a cancer survivor ignited a deep desire to pursue nursing. This newfound passion stems from my dedication to cancer screening and delivering compassionate care and emotional support to individuals facing their own cancer diagnoses. I possess a strong capacity for empathy, excellent communication abilities, and an unwavering commitment to advocating for patients. Assisting patients through intricate care processes is a genuine passion of mine, and I am enthusiastic about contributing to a collaborative team by providing tailored support, education, and coordination.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Nurse Navigator
Kent Hospital, Care New England
03.2017 - Current
- Conduct patient assessments to include medical history, risk factors, and health literacy.
- Identify patient and caregiver barriers and psychosocial issues and connect them to appropriate supportive resources.
- Serve as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Coordinate timely care and support of patients from time a suspicion of cancer occurs, whether through screening or an incidentally detected finding, through the process to obtain a diagnosis, active cancer treatment, and survivorship.
- Facilitate timely scheduling of appointments, diagnostic testing and procedures in pursuit of best possible outcomes.
- Leveraging tracking dashboard, and excel workbooks, compile data and metrics to identify opportunities for quality improvement, preparation for program growth.
- Communicate effectively with all team members, promoting collaboration within an interdisciplinary care team to prevent fragmented and delayed care.
- Improve patient experience through strategic touch points to ensure understanding of next steps in care plan, prep instructions for procedures, transportation availability, etc.
- Prepare and organize notes for tumor board conferences, document recommendations, and follow up to ensure timely implementation of recommendations.
- Manage the surgical scheduling process for patients having outpatient biopsies, ensuring medical clearances are obtained, patient adherence to anticoagulant instructions, optimizing OR efficiency.
- Continuous pursuit of professional development, maintaining Oncology Nurse Certification, to stay current on best practices in nurse navigation and clinical expertise.
- Support patients during transitions between healthcare settings by providing access to the navigator, information, resources, and emotional support.
- Responsible for organizing and implementing day to day clinic workflow, scheduling regular meetings with staff and providers to discuss and resolve issues, ensuring operational efficiency.
- Provide smoking cessation counseling, connect patients with quit programs and support groups.
Assessor, Consultant
Commission on Accreditation for Law Enforcement Agencies
11.1998 - 07.2011
- Conduct on-site visits of law enforcement agencies applying for accredited status as a member of a team or deployed assessors to conduct an in-depth assessment of the candidate agency's compliance with professional law enforcement accreditation standards.
- Examine the agency's written directives including policies, procedures and emergency preparedness plans to ensure alignment with best practices.
- Interview agency personnel to include officers, staff, and leadership to verify how new or revised policies are implemented, disseminated, and understood.
- Inspect facilities and equipment to evaluate maintenance processes, ensuring operational preparedness and safety.
- Facilitate public information hearings for community member comment on police agency's commitment to professional standards. Investigate any complaints put forth.
- Verify proofs of compliance submitted by the agency to demonstrate ongoing adherence to professional standards.
- Prepare and submit assessment reports including strengths, areas for improvement, and recommendation to award accreditation status to the Commission on Accreditation for Law Enforcement Agencies, Inc.
Victim Witness Advocate, Investigator, Lieutenant
Brown University
01.1989 - 04.2003
- Liaison to Secret Service, FBI, and other agencies to coordinate operational planning for dignitary visits, criminal investigations involving university personnel and/or property.
- Met with members of college community including students, staff and faculty to document reports of crime victimization.
- Collaborated with law enforcement partners for timely updates on case statuses, improving communication and efficiency within the advocacy program.
- Developed tailored safety plans for victims, ensuring their well-being during the legal process.
- Maintained confidentiality protocols while handling sensitive information, upholding ethical standards within the profession at all times.
- Provided emotional support to witnesses during court proceedings, promoting a sense of comfort and security throughout the process.
- Assisted individuals in obtaining protective court orders, navigating processes to resolve issues, understand rights.
- Conducted comprehensive interviews, gathering relevant information to build a strong case foundation.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
Education
Bachelor of Science - Nursing
Rhode Island College
Providence, RIBachelor of Science - Administration of Justice
Roger Williams University
Bristol, RIBachelor of Arts - Psychology
University of Rhode Island
Kingston, RISkills
- Critical thinking and analytical decision-making
- Effective verbal and written communication
- Ability to clearly explain complex medical information
- Multi-tasking and prioritizing patient care
- Experienced with Microsoft Word, Excel electronic health records
- Exemplary customer service and organizational skills
- Quality improvement initiatives
- Excellent ability to collaborate with multidisciplinary teams
- Care coordination and management
- Oncology Certified Nurse (OCN) to 12/31/27
- Basic Life Support to 2026
Certification
- Nursing, Multi-State, Rhode Island, RN 56030
- Nursing, State of Massachusetts RN 2312968
Affiliations
- Oncology Nurse Society, RI - Southeastern MA Chapter
- Partnership to Reduce Cancer in RI - Lung Screening Task Force
- Care New England Community Engagement Committee
Timeline
Nurse Navigator
Kent Hospital, Care New England
03.2017 - Current
Assessor, Consultant
Commission on Accreditation for Law Enforcement Agencies
11.1998 - 07.2011
Victim Witness Advocate, Investigator, Lieutenant
Brown University
01.1989 - 04.2003
Bachelor of Science - Administration of Justice
Roger Williams University
Bachelor of Arts - Psychology
University of Rhode Island
Bachelor of Science - Nursing
Rhode Island College
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