Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Scanning Coordinator Communication
NYCBS
Shirley, NY
01.2023 - Current
Follows up with healthcare providers by phone regarding missing or needed medical records and compiles retrieved information for new patients.
Documents medical record requests status on designated spreadsheet.
Provides accuracy and completeness for managing of medical records.
Follows HIPAA guidelines to ensure patient's privacy are protected during record retrieval.
Ensures prompt retrieval of medical records in a timely manner.
Performs scanning of paper health records into the electronic health recording system following all guidelines.
Prioritizes urgent new patient records effectively.
Assures record scanning in a timely manner.
Follows protocols of destroying documents.
Welcome, greet and direct visitors and staff as needed.
Receives, sorts and distribute daily mail and deliveries.
Announces upcoming events through email to staff.
Maintains office security by following safety procedure and controlling access.
Ensures area is tidy and presented with materials.
Front Desk Medical Receptionist
NYCBS
Setauket, NY/ Ronkonkoma, NY
11.2022 - 01.2023
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Overnight Lab Assistant
NYCBS
Port Jefferson, NY
01.2021 - 11.2022
Managed specimen sample handling, receiving, storage and inventory.
Logged samples correctly into computerized tracking system.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Prepared specimens for testing and analysis.
Achieved timeliness in sample processing for optimal preservation of specimen integrity during analyses.
Education
Bachelor of Science - Healthcare Administration
St John's University
Queens, NY
01.2000
Associate of Arts - Liberal Arts And General Studies
Iona College
New Rochelle, NY
06.1993
Skills
Deadline-oriented
Data entry proficiency
Accuracy and Precision
Microsoft Office
Multitasking and Organization
Decision-Making
Phone and Email Etiquette
Relationship Building
Data Entry
Timeline
Scanning Coordinator Communication
NYCBS
01.2023 - Current
Front Desk Medical Receptionist
NYCBS
11.2022 - 01.2023
Overnight Lab Assistant
NYCBS
01.2021 - 11.2022
Bachelor of Science - Healthcare Administration
St John's University
Associate of Arts - Liberal Arts And General Studies